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2 weeks ago
VACANCY
Overview
WE ARE STILL MAKING CVs FOR P120. COVER LETTERS FOR P60
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
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iSON Xperiences is seeking a dynamic and experienced Operations Manager to lead their Botswana site. The successful candidate will drive strategy, performance, and people development to deliver exceptional customer experiences across campaigns.
What You’ll Do
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Lead and grow BPO operations across assigned campaigns
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Ensure service delivery meets SLA and performance targets
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Drive operational efficiency and cost-effectiveness
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Mentor managers and foster a high-performance culture
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Build strong client and team relationships
What You’ll Need
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Bachelor’s degree in Business, Management, or a related field
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5–7 years’ experience in BPO/Contact Centre operations leadership
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Proven ability to manage large teams and deliver results
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Strong customer focus, leadership, and communication skills
More Information
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JOB APPLICATION DETAILS
APPLICATION DETAILS
Ready to Apply? Email your CV to: bakang [email protected] Use the subject line: Application for Operations Manag Position
Please say that you got this job advertisement through Jobs Botswana
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