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5 days ago
The Lion Park Resort is looking for an experienced operations manager who is passionate about the customer service industry. Reporting to the General Manager, the incumbent will be responsible for all the day-to-day operational aspects of the Lion Park Resort.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Management
- Closing Date: 2026-08-14
Key Responsibilities
- Customer service
- Technical support
- Quality control
- Asset management
- Staff resource management
- Staff training and development
Requirements
- BGCSE or equivalent qualification
- Technical qualification at diploma level (Electric/Mechanical engineering or Hospitality Management)
- Traceable references
- Minimum six years of operations experience in the amusement park industry
- Minimum three years at the managerial level at an amusement park
- Business policies, procedures and processes
- Programmable logic controllers, Variable speed drives
- Standards relating to amusement park installations (ASTM 24, F770, F2291)
- Knowledge of industry practices
- Safety orientated
- Cost management
How to Apply
Please e-mail your CV with a cover letter to info@lionpark.co.bw Closing date is 14 August 2026. Postal Address Private Bag 160, Gaborone, Tel: 3960576, Physical address: Portion 184, Portion 12 Crocodile Pools 15-KO Lion Park, Gaborone
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Frequently Asked Questions
What are the typical qualifications and education required for an Operations Manager role in Botswana?
A Bachelor's degree in Business Administration, Logistics, or a related field is commonly expected for this position. Practical experience in operations management, supply chain, or project coordination, particularly within a non-profit or conservation setting, is highly valued. Relevant professional certifications, such as in project management, can also strengthen an application.
What would be the common day-to-day responsibilities for an Operations Manager in Botswana, especially in a foundation like Elephant Havens?
Daily tasks typically involve overseeing logistical operations, managing resource allocation, and coordinating teams to ensure smooth functioning of programs and facilities. This includes budget management, procurement, inventory control, and ensuring compliance with local regulations and organizational policies. The role requires proactive problem-solving to maintain efficient and effective operations in a dynamic environment.
What is the typical work culture and what expectations should a job seeker have regarding workplace interactions in Botswana?
Botswana's work culture often emphasizes respect, professionalism, and strong interpersonal relationships among colleagues. Punctuality, a collaborative spirit, and clear communication are highly valued in the workplace. Adapting to local customs and fostering a positive, cohesive team environment are key to success and integration.
What are the realistic career progression or growth paths for an Operations Manager in Botswana?
An Operations Manager can typically advance into more senior leadership roles, such as Director of Operations, or potentially a Country Director position within larger organizations or NGOs. Developing expertise in strategic planning, project management, or specialized areas like conservation logistics can open further opportunities. Continuous professional development and networking within the non-profit sector in Botswana are crucial for career growth.
How should one apply for an Operations Manager role in Botswana, and what do employers typically look for in candidates?
Applications usually require a detailed Curriculum Vitae (CV) and a compelling cover letter that highlights relevant experience, skills, and motivations. Employers in Botswana often seek candidates with strong leadership abilities, proven problem-solving skills, and a solid understanding of local operational contexts. Demonstrated commitment to the organization's mission and cultural fit are also highly valued during the selection process.