PROCESS IMPROVEMENT ANALYST – De Beers Group 521 views

 

Job Description:

The Process Improvement Analyst will assist Project Portfolio Management on the use of pertinent process, systems and business improvement techniques to solve operational problems and embed required improvements. The Process Improvement Analyst will also be responsible for managing key technology integration into the midstream operations, utilising their project management skills to ensure that the deployments happen on time, on budget and to the expected quality.

The incumbent is also expected to own the departmental dashboard, ensuring that the Senior Manager has a portfolio view of all projects in the department for resource optimisation.

The work of this role is to

• Manage deployment of new technologies and process improvement initiatives into the operations
• Assist the Process Improvement Specialist to review and analyse all business processes/systems on an ongoing basis and identify areas for improvement based on leading practice or other benchmarks
• Compiles and keeps a repository of all the necessary process improvement procedures
• Remain up-to-date with latest industry practices and tools/techniques and make recommendations to the business
• Own the departmental dashboard, indicating key performance metrics, and dashboards that drive the Project Portfolio Management programs across multiple business units

Qualifications:

• Undergraduate qualification (Bachelors / Honours Bachelor’s degree or equivalent) in a relevant technical discipline
• A professional project management qualification such as Project Management Professional (PMP) or Prince II or equivalent and proven track record of delivering projects in business setting

Experience

• Experience of working with core operational processes with an ability to prepare process maps and understand the role that process maps can play in driving continuous improvement
• Demonstrable experience of delivering projects with diverse stakeholders

Knowledge and Skills

• Knowledge of core operational processes
• Strong communication skills with the personal skills to build strong and lasting stakeholder relationships.
• Good problem-solving skills, ability to analyse complex information, identify core issues, investigate, evaluate and reach appropriate conclusions/solutions
• Critical thinking and analytical skills, financial analysis, project management, lean tools and methodologies
• Ability to influence third parties and gain commitment and support