The company is searching for a dynamic, well-spoken individual with a pleasant demeanor to attend to all reception duties, including administrative and secretarial support to the COO and CTO. The role will be reporting to the Group HR Manager.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Administrative
- Closing Date: 2026-07-03
Key Responsibilities
- Provide general reception and switchboard services and receive visitors
- Answer the phone and relay calls as requested
- Screen all incoming and outgoing calls
- Maintain a friendly approach as well as a presentable reception area
- Perform basic administrative and general office duties
- Act as secretarial support to the COO and CTO
- File all daily newspaper publications and distribute mail for the Editorial department
- Coordinate and monitor stationery inventory for the COO and CTO
- Coordinate business travel arrangements for all staff
- Any ad hoc duties as and when required by the Editor
Requirements
- A Secretarial Diploma (or equivalent) & 4 years relevant experience
- Must be computer literate
- Fluent in English is a pre-requisite
- Valid Namibian driver’s license will be an added advantage
- Strong analytical thinking and structured problem-solving abilities.
- Must have a high level of professionalism
- Must have excellent customer relations
- Excellent organizational and time management skills
- Strong administration and typing skills
- Good listening and communication skills
- Enthusiastic and pleasant personality
- Be able to multi-task and maintain a cool deportment under pressure
- Able to work independently without constant supervision
- Able to take initiative
- Any other ad hoc administrative duties as required
Salary
Market-related compensation with qualifications and experience.
How to Apply
Suitably qualified candidates are invited to submit a detailed CV including contactable reference and certified copies of qualifications to: hr@namibian.com.na
Please ensure all documents are submitted in PDF format.
Only shortlisted candidates will be contacted. Documents will not be returned.
Please ensure all documents are submitted in PDF format.
Only shortlisted candidates will be contacted. Documents will not be returned.
About the Company
The Namibian is the largest daily newspaper in Namibia. It is published in English and Oshiwambo.
Frequently Asked Questions
What qualifications and experience are typically required for a receptionist position in Botswana?
Most employers look for candidates with a BGCSE certificate and often a relevant secretarial or office administration diploma from institutions like BIUST or ABM University College. Previous experience in a front desk or customer service role is highly valued, demonstrating practical skills and professionalism.
What are the common day-to-day responsibilities of a receptionist in a typical Botswanan office environment?
Daily tasks usually involve managing the front desk, answering and directing calls, greeting visitors, and handling incoming and outgoing mail or deliveries efficiently. Receptionists are also often responsible for basic administrative support, such as scheduling appointments and maintaining office supplies.
What is the typical work culture like for a receptionist in Botswana, and what professional expectations should I be aware of?
Botswana's professional culture values punctuality, politeness, and respect, especially when interacting with superiors and clients. A receptionist is expected to maintain a professional demeanor, be proactive in assisting visitors, and communicate clearly and courteously in both Setswana and English.
What are the realistic career progression opportunities for a receptionist in Botswana?
With experience and additional training, a receptionist can advance to roles like Administrative Assistant, Office Manager, or even Executive Secretary within an organization. Opportunities often arise through gaining specialized skills and demonstrating strong organizational and interpersonal abilities.
What typical benefits can a receptionist expect in Botswana, and what should I highlight in my application?
Standard benefits often include annual leave, sick leave, and contributions to a pension fund, which may vary by employer. When applying, emphasize your excellent communication skills, computer literacy, and ability to manage a busy front desk efficiently, as these are highly sought after by employers.
One Comment
Interesting choice to feature job vacancies for a receptionist in Botswana. Is there a particular qualification they’re looking for?