Elevate Your Career with a Leader in Hospitality and Events
AVAILABLE POSITIONS: SENIOR MANAGEMENT – BE PART OF SOMETHING EXCEPTIONAL
AVAILABLE POSITIONS: SENIOR MANAGEMENT – BE PART OF SOMETHING EXCEPTIONAL
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Hospitality
- Closing Date: 2026-06-10
Key Responsibilities
- Front Office Management: Oversee reception, reservations, guest services, and concierge operations.
- Housekeeping Oversight: Ensure high standards of cleanliness, presentation, and guest comfort.
- Guest Experience: Maintain service excellence across accommodation, conferencing, and catering support.
- Operational Efficiency: Implement SOPs, monitor KPIs, and drive continuous improvement.
- Staff Leadership: Recruit, train, and supervise front office and housekeeping teams.
- Revenue Optimization: Maximize occupancy, ADR, and RevPAR through effective room allocation and upselling.
- Compliance: Ensure adherence to health, safety, and hospitality regulations.
Requirements
- Education: Bachelor’s Degree in Hospitality Management or related field.
- Experience: Minimum 5-7 years in rooms division management, with at least 3 years in an upmarket 4-star hotel environment.
- Skills: Strong leadership, guest relations, and operational management skills. Proficiency in hotel PMS systems and MS Office.
- Attributes: Service-driven, detail-oriented, excellent communicator, and able to thrive in a dynamic hospitality setting.
How to Apply
Send your application letter and detailed CV to recruitment@ubhotelandconferencecentre.com clearly indicating the job position applied for on the email subject line.
About the Company
The UB Hotel and Conference Centre, an integral part of the University of Botswana, is a leading venue for events and accommodation in Gaborone. Situated on the university's vibrant campus, it provides state-of-the-art facilities for academic conferences, corporate meetings, and various social functions. The centre offers a range of comfortable guest rooms, comprehensive meeting spaces, and professional support services. It plays a crucial role in facilitating knowledge exchange and community engagement, serving both the university and the broader Botswana community with its hospitality offerings.
Premier conferencing and hospitality at the University of Botswana, Gaborone.