Works cooperatively as part of a team and collaboratively with peers, internally and externally. Specifically, values others’ input; for example, actively bringing people together around a specific problem.

Acts proactively to avoid problems or identifies and takes advantage of opportunities. Specifically, is proactive; for example, recognizing and acts on current opportunities or problems and takes action.

Focuses on assessing, measuring and improving performance. Shows drive and determination to meet short- and long-term goals. Specifically, strives to meet challenging goals; for example, setting ambitious, but realistic goals for performance improvement (for self and/or own team).

Thinks through issues by separating out the parts of the problem or situation and thinking things through systematically. Applies judgment​ on the basis of evidence and reasoning. Specifically, identifies the root causes; for example, using analytical techniques to break a complex problem into component parts.

Responds to differences and changes in the internal or external context, taking a flexible approach to reach business outcomes. Specifically, tries new ways to do things; for example, coming up with alternative methods or ways of working.

Considers and addresses the organization as a set of interacting systems so as to structure and align organizational ways of working to the strategy or organizational purpose. This is about changing structure, systems, processes (the ‘plumbing’ of the organization) – it is not the interpersonal aspects of leading change. Specifically, identifies areas for change; for example, diagnosing misalignment between the organizational structure or model and the desired outcomes.

Identifies and meets the needs of internal and external customers, being continually focused on outcomes for customers. Specifically, improves service; for example, asking for customers feedback and takes action for improvement.

Manages, tracks and attends to multiple pieces of information, bringing order and clarity. Specifically, monitors others’ work; for example, checking to ensure that procedures are followed.

A desire to know more and seek information to inform decisions. Specifically, explores; for example, establishing the facts by digging deeper, asking probing questions and challenges first responses.

Functions independently and with confidence in challenging situations. Specifically, expresses confidence in themselves; for example, expressing confidence in own ability or judgment.

Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

Uses comprehensive knowledge and skills to act independently while guiding and training others on ensuring that IT applications meet required specifications by designing, executing and reporting on tests of systems and services.

Works without supervision and provides technical guidance when required on implementing, configuring and optimizing IT systems and services, while ensuring smooth integration with existing IT infrastructure.

Works without supervision and provides technical guidance when required on managing information throughout its lifecycle by designing and executing appropriate architectures, policies and practices.

Works without supervision and provides technical guidance when required on designing, implementing, maintaining and administering databases.

Applies understanding of the business environment and objectives to develop solutions without supervision, while also providing technical assistance when necessary.

Works without supervision and provides technical guidance when required on analyzing the business requirements that IT solutions must meet.

Works without supervision and provides technical guidance when required on supporting research schedules using appropriate analytical processes and procedures.

Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.

Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.

Works without supervision and provides technical guidance when required on acquiring, organizing, protecting and processing data to fulfill business objectives.

Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.

A recognized University Degree in Computer Science, Computer Engineering, Information Technology or Equivalent.

Industry related certification – SAP Basis and Authorization Certification is  required.

A minimum of 5 years post qualification experience in an ICT environment, 3 of which should have been in SAP Basis and Authorizations.

Basic experience of coordinating the work of  others.

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