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22 hours ago
BotswanaPost invites suitably qualified, innovative, results oriented and self driven individuals to apply for the position of TEAM LEADER IT SUPPORT- SYSTEMS ADMINISTRATOR – BPS 33/2/1 VOL.1 (61). This position of Team Leader IT Support-Systems Administrator directly reports to the IT Platforms & Systems Manager.
Job Summary
- Employer: BotswanaPost
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Information Technology
- Closing Date: 2026-09-29
Key Responsibilities
- directly reports to the IT Platforms & Systems Manager
Requirements
- suitably qualified
- innovative
- results oriented
- self driven
How to Apply
Apply by email: enquiries@botswanapost.co.bw
Apply online: www.botswanapost.post/careers
Phone: (+267) 391 1473 | (+267) 393 0629 | Toll Free: 0800 33 55 77
Apply online: www.botswanapost.post/careers
Phone: (+267) 391 1473 | (+267) 393 0629 | Toll Free: 0800 33 55 77
REF Code: BPS 33/2/1 VOL.1 (61)
About the Company
BotswanaPost is the company responsible for postal service in Botswana. It is a parastatal company, 100% owned by the Government of Botswana, under the Ministry of Transport and Communications.
Website: https://botswanapost.post/
Frequently Asked Questions
What qualifications or certifications are typically required for a Team Leader IT Support / Systems Administrator role at parastatals like BotswanaPost?
Employers usually require a Bachelor's degree in Computer Science, Information Technology, or a related field, plus certifications such as CompTIA A+, Network+, Microsoft Azure, or Cisco CCNA. Practical experience with server administration and network management is highly valued. Leadership experience or project management certifications like PRINCE2 can strengthen your application.
What are the typical day-to-day responsibilities in this dual role?
You will supervise IT support staff, manage incident escalation, and ensure SLA compliance while maintaining servers, Active Directory, and network infrastructure. Daily tasks include system monitoring, patch management, backup verification, and coordinating with vendors. You will also mentor junior technicians and report on team performance to management.
How does workplace culture and hierarchy function in Botswana's public sector IT departments?
Respect for seniority and formal communication channels is important; decisions often require approval through established hierarchies. Punctuality and professional dress are expected, though IT departments may have slightly relaxed norms. Building relationships across departments is essential since IT supports all business functions.
What career progression opportunities exist for IT professionals in Botswana's postal and telecommunications sector?
Progression typically moves to IT Manager, Head of Technology, or Chief Information Officer roles within the organization. Specializing in cybersecurity, cloud architecture, or enterprise systems can open doors in banking, mining, or government IT departments. Some professionals transition to consulting or establish IT service firms serving the growing SME market.
What benefits are standard for senior IT roles at Botswana parastatals?
Benefits usually include pension contributions through the Public Officers Pension Fund or similar schemes, medical aid coverage, and generous annual leave entitlements. Some employers offer housing allowances, study leave for further education, and performance bonuses. Specific packages vary by employer and are negotiated based on experience and qualifications.
How should I apply for this role and what do Botswana employers prioritize in candidates?
Submit applications through official channels such as company websites, newspaper advertisements, or the Public Service Portal, ensuring all documents are certified and complete. Employers prioritize demonstrated leadership experience, local industry knowledge, and problem-solving abilities. Highlight any experience with systems relevant to logistics, finance, or customer service platforms, as these align with postal operations.
