Technical Trainer – IT-IQ Botswana 542 views

IT-IQ Botswana is looking for Technical Trainer. This role is responsible to deliver client training, to the customer’s satisfaction, in the following technical areas: IT Support Fundamentals, Networking Fundamentals, Security Fundamentals as well as Microsoft Server Technology, Office 365 & Azure Technologies at a minimum.
The incumbent will also engage in Technical projects and IT Support requests during non-training time.

Key Outputs:

• Prepare for and deliver client training aligned to customer, partner and BQA ETP Requirement. Keep abreast of technology changes and certification requirements and ensure skills set are continuously updated. Learn new courses as per market requirements, client requirements and or organisational requirements. Maintain trainer accreditation and training delivery standards at all times.
• Provide desktop support and assist with scheduled support tasks as required and assist with and execute project delivery as per technical competency.

  Minimum Requirements

• Bachelor’s degree in Computer Science or Information Technology
• Relevant teaching/trainer qualifications or experience in lieu of qualifications
• Relevant IT Industry Certification related to Microsoft and CompTIA
• Hands on experience providing IT Support and Troubleshooting IT Issues ideally in the following technology
• Windows Server Technology 2016/2019
• Microsoft 365
• Excellent written and verbal Communication Skills [English & Setswana]

Preference will be given to candidates that have a BQA Trainer Evaluation done and are Microsoft Certified Trainer