Telemarketing Agents – Botswana Life 2180 views

Key Performance Areas
• Calls clients reading from scripts that describe products or services, in order to persuade potential customers to purchase or retain a product or service.
• Explains products or services and prices, and answer questions from customers
• Adjusts sales scripts to better target the needs and interests of specific individuals
• Answer telephone calls from potential customers who have been solicited through advertisements
• Schedules appointments for sales representatives to meet with prospective customers
• Maintains operations by following policies and procedures; reporting needed changes.
• Maintains quality service by following organization standards.
• Contributes to team effort by accomplishing related results as needed.

Core Competencies
• Good product knowledge
• Excellent verbal communication skills
• Negotiation skills
• Customer-Orientated
• Results driven
• Multi-tasking abilities
• Ability to work under pressure and meet deadlines • Time Management
• Planning and prioritizing
• Analytical
• Ability to make independent decisions

Minimum Experience/Knowledge & Skills
• 2 years insurance sales experience • Personal finance management skills • Proficient in Microsoft Office

Qualifications
• Diploma in any Business or Marketing field
• Certificate of Proficiency (COP) is mandatory

What The Position Offers?
• A highly competitive and attractive commission structure and benefits
• Performance-based incentive programs
• Access to accredited training and development
programs
• Supportive leadership and fulltime career
opportunities
• A great environment in which to excel