Applications are invited from suitably qualified and experienced persons to fill the above vacancy that has arisen within
First Mutual Funeral Services.
First Mutual Funeral Services.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Healthcare
- Closing Date: 2026-08-26
Key Responsibilities
- Providing 24-hour body removals from place of death to mortuary or burial place.
- Preparing bodies for burial including washing and dressing and embalming.
- Documentation ~ processing documents for burials and repatriation.
- Liaising with the bereaved family on time, and other requirements.
- Setting up burial equipment and tents.
- Making entries into the mortuary registers recording all the required details
- Liaising with the Funeral Consultant in preparing of funeral services quotations and recommending products to clients.
- Coming up with a funeral program in liaison with the bereaved family.
- Managing the showroom and ensuring adequate stocking of all casket ranges.
- Maintaining vehicle movement and maintenance records.
- Assisting in the supervision of housekeeping and burials ensuring good health standards
- Submitting reports to the Branch Supervisor.
Requirements
- 5 Ordinary level passes
- Clean Class 1 Driver’s license and experience in Bus Driving
- Three (3) years of experience as an Undertaker
- Good communication skills oral and written,
- Fluency in English and at least one local language; ability to communicate in multiple languages will be an added advantage
How to Apply
Candidates meeting the above criteria should apply using this link https://forms.cloud.microsoft/r/XQmbVNdAax or scan
the QR below by 26 August 2026
N.B Clearly label the position you are applying for in the subject line.
About the Company
First Mutual Funeral Services is a Botswana-based provider of professional funeral and bereavement support services. It operates as a subsidiary of First Mutual Holdings, a financial services group headquartered in Gaborone, Botswana. The company serves communities across Botswana, offering end-of-life planning, funeral arrangements, transportation, and related administrative assistance. Its services are integrated within the broader First Mutual ecosystem, which includes wealth management, properties, and microfinance operations in Botswana.
Dignified funeral services for Botswana families
Frequently Asked Questions
What qualifications do I need to become an undertaker at First Mutual Funeral Services in Botswana?
Most employers look for a Cambridge School Certificate (BGCSE) or equivalent, though formal embalming or mortuary science training is a strong advantage. Some companies provide on-the-job training for candidates with the right temperament and physical fitness. A valid driver's licence is often required since the role may involve transporting remains.
What are the typical day-to-day responsibilities of an undertaker?
Duties usually include collecting and transporting deceased persons, preparing bodies for viewing or burial, assisting with funerals, and maintaining mortuary facilities and records. You will also interact with grieving families, so compassion and professionalism are essential. Administrative tasks such as completing burial documentation are common.
What personal qualities do employers in Botswana look for in this role?
Employers value emotional resilience, respect for cultural and religious burial practices, and the ability to work under pressure, including weekends and public holidays. Punctuality is critical because funerals follow strict schedules. Discretion and confidentiality when dealing with families are also highly regarded.
What career growth can I expect as an undertaker?
You can progress from undertaker or mortuary assistant to senior undertaker, funeral arranger, branch supervisor, or funeral home manager. Gaining certifications in mortuary science or funeral services management improves your prospects. Experience in client service can also open doors to sales or client liaison roles within funeral services companies.
What benefits are typically offered to undertakers in Botswana?
Common benefits include paid annual leave, sick leave, medical aid contributions, and pension fund participation, depending on the employer. Some funeral services companies also offer staff funeral cover for immediate family members. Always confirm the full benefits package during the interview stage.
How do I apply for an undertaker position and what should I prepare?
Monitor the company's careers page, local newspapers, and job portals such as JobsBotswana or LinkedIn for openings. Prepare a CV highlighting relevant experience, your BGCSE results, any driving licence, and references who can vouch for your reliability. Be ready to discuss how you handle emotionally demanding situations during interviews.