Job Summary
- Employer: Standard Bank
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Payments
- Closing Date: 2026-09-28
Key Responsibilities
- To verify and capture payment instructions and liaise with relevant stakeholders to gather missing information and / or supporting documentation to fulfil payment instructions.
- To ensure the completeness and accuracy of the payment instruction and / or conditions and requirements are met to enable the processing of payments and settlements against world class operations standards, meeting all contractual obligations.
Requirements
- Type of Qualification: Secondary/High school/A levels/Matric
- Field of Study: Finance and Accounting
- Experience Required
- Payments
- Operations
- 1-2 years
- General banking knowledge and working experience within a financial institution performing payment functions.
- Less than 1 year
- Basic understanding of finance and accounting concepts and practices.
- Behavioural Competencies:
- – Developing Expertise
- – Documenting Facts
- – Embracing Change
- – Examining Information
- – Interacting with People
- – Interpreting Data
- – Making Decisions
- – Managing Tasks
- – Producing Output
- – Resolving Conflict
- – Thinking Positively
- – Upholding Standards
How to Apply
Frequently Asked Questions
What qualifications are typically required for an unpaid officer role in payments at Standard Bank in Botswana?
A bachelor's degree in a relevant field such as commerce, business studies, or finance is typically required. Some employers may also consider candidates with a diploma or certificate in a related field and relevant work experience. Proficiency in Microsoft Office and basic accounting skills are also essential.
What are the common day-to-day responsibilities of an unpaid officer in payments?
As an unpaid officer in payments, your typical day-to-day responsibilities may include processing and reconciling payments, investigating and resolving payment discrepancies, and maintaining accurate records. You may also be required to provide customer support and respond to queries related to payments. Additionally, you may be involved in reporting and analysis to identify trends and areas for improvement.
What is the local work culture and expectations for this role in Botswana?
In Botswana, the work culture is generally professional and respectful, with an emphasis on teamwork and customer service. As an unpaid officer in payments, you can expect to work in a fast-paced environment with a focus on accuracy and attention to detail. You may also be required to work flexible hours, including evenings or weekends, to accommodate customer needs.
What are the typical benefits for this role in Botswana?
Typical benefits for this role may include medical aid, pension scheme, and annual leave. Some employers may also offer additional benefits such as flexible working hours, employee wellness programs, or professional development opportunities. The specific benefits will vary depending on the employer and the role.
How do I apply for an unpaid officer role in payments at Standard Bank in Botswana and what do employers look for?
To apply for an unpaid officer role in payments, you can typically submit your application through the Standard Bank website or a recruitment agency. Employers in Botswana usually look for candidates with relevant qualifications, experience, and skills, as well as a strong understanding of the banking and payments industry. A well-written CV and cover letter highlighting your relevant experience and qualifications are essential.
What are the realistic career progression and growth paths for an unpaid officer in payments?
With experience and additional qualifications, unpaid officers in payments can progress to senior roles such as team lead or supervisor, or specialize in a particular area of payments. Career growth may also involve moving into related roles such as credit control, cash management, or customer service management. Professional development opportunities and networking can also help to enhance career prospects.
