Job Expired
Helpdesk Consultant – IRC149299 at Finance House, Gaborone, South East District, Botswana in FNB Botswana Information Technology
purpose
The main objective of the job is to perform operational support duties, provide full range of professional, technical and general support to customers and Bank staff.
WE ARE STILL MAKING CVs FOR P120. COVER LETTERS FOR P60
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
experience and qualifications
- Bachelor’s Degree in Business.
- At Least 2 years banking experience particularly in related area.
- Knowledge of internet banking functionality and services.
- Keen understanding of new technology payment business models.
- Very good analytical, planning and organisational skills.
responsibilities
- Respond to telephone and e-mail inquiries.
- Attends to customer queries and solves them within the given turnaround time.
- Helps in the coordination of appointments for the service consultants.
- Helps in the coordination and support of audits and examinations.
- Provides clerical assistance in training Bank customers and bank staff on the features and benefits of Internet banking, bill payment products and services.
- Ensure all business leads from branches are converted to business.
- Deliver satisfactory customer service and guard against competitors threats and identify customer needs with regard to the various e-solutions products.
- Escalate queries where necessary internally and externally.
- Proactively advice on third party downtime.
- This job has expired!
Email Me Jobs Like These
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Subscribe to receive emails and job opportunities
Join Jobs Botswana WhatsApp Channel
Click the button below to join our WhatsApp channel for updates.
Top Companies Hiring
Job Categories
- Accounting (19)
- Administration (7)
- Agriculture (2)
- Analyst (2)
- Architect (1)
- Artisan (1)
- Assistant (4)
- Auditing (2)
- Banking (2)
- Barista (1)
- Beauty Therapist (1)
- Blasting Assistant (1)
- Board Positions and Memberships (1)
- Boilermakers (3)
- Bookkeeper (1)
- Branch Manager (1)
- Business Development (6)
- Call Centre Agents (1)
- Call Centre Manager (1)
- Call Centre Representatives (1)
- Call For Applications (1)
- Cashier (2)
- Chef (6)
- CHIEF EXECUTIVE OFFICER (1)
- Chief Operating Officer (1)
- Civil Engineer (1)
- Cleaner (3)
- Clerical (1)
- Communication (1)
- Compliance (1)
- Construction (6)
- Consultant (1)
- Controller (2)
- Cook (3)
- Coordinator (5)
- Corporate Affairs Officer (1)
- Corporate Services (1)
- Counselling (3)
- Customer Relations (1)
- Customer Service (1)
- Data Analyst (1)
- Diesel Plant Mechanic (1)
- DIRECTOR (1)
- Directorship (1)
- Doctors (3)
- Drivers (12)
- Education (8)
- Electric Engineer (3)
- Electrician (6)
- Engineering (14)
- Executive (3)
- Extra Heavy Duty Driver (1)
- Farm Workers (2)
- Field Assistants (1)
- Field Technician (2)
- Finance (3)
- FINANCIAL ACCOUNTANT (1)
- FITTER (1)
- Fitter & Turner (1)
- Fleet Management (1)
- Gatekeeper (1)
- General Worker (2)
- Graduate Trainees (3)
- Graphic Designer (4)
- Greaser (1)
- Handyman (2)
- Head (4)
- Health & Safety (2)
- Health Care (6)
- Healthcare Assistants (1)
- Heavy Duty Plant Mechanic (1)
- Hospitality (1)
- Host/Hostess (1)
- Human Resources (7)
- Information Systems (1)
- Information Technology (6)
- Insurance (4)
- Internship (3)
- INVESTMENT MANAGER (1)
- Labourer (2)
- Lecturers (7)
- Legal (6)
- Lodge Managers (1)
- Maintenance (1)
- Maintenance Assistant (1)
- Maintenance Engineer (2)
- Maintenance Manager (2)
- Maintenance Planner (2)
- Management (8)
- MANAGER (7)
- Marketing (4)
- Mechanic (1)
- Mechanical Engineer (2)
- Mechanics (2)
- Media (1)
- Medical (2)
- Medical Officer (1)
- Mining (2)
- Music (2)
- NGO (1)
- Nightwatchman (1)
- Nursing (4)
- Officer (1)
- Operations (3)
- Operations Manager (2)
- Operator (4)
- Paramedic (1)
- Pastor (2)
- Pharmacists (5)
- Pharmacy Technician (1)
- Physiotherapist (1)
- Plant Manager (1)
- Procurement (1)
- Professor (1)
- Project Engineer (1)
- Project Management (3)
- Public Health (1)
- Quality Assurance (2)
- Quality Control (1)
- Quantity Surveyors (1)
- Radiographer (1)
- Retail (1)
- Risk & Compliance Manager (1)
- Safari (1)
- Safety (1)
- Sales (4)
- Sales & Marketing (13)
- SALES EXECUTIVE (4)
- Sales Person (1)
- Sales Representative (4)
- Secretary (1)
- Security (1)
- Security Guards (3)
- SHE Officer (1)
- Shop Assistant (1)
- Site Agent (2)
- Site Foreman (1)
- Social Media (2)
- Social Media Management (1)
- Social Work (3)
- Stock Control (1)
- Supervisor (3)
- SURGEON (1)
- Surveyor (2)
- Tailor (1)
- Teachers (14)
- Technician (18)
- Transport & Logistics (1)
- Veterinary Technologist (1)
- Welder (1)
- welding and fabrication (1)
- Workshop Foreman (1)
- Workshop Manager (1)
Location
- Gaborone (106)