As ENTRA TECHNOLOGIES, we are looking for a Client Relations Officer to handle our customer service department. Responsibilities for the officer are as follows:

– Conducting business reviews to ensure clients are satisfied with the services provided.
– Achieving client relationship targets as set by the supervisor.
– Responding to our clients on a daily basis.
– Do weekly reports of clients who got assisted with their requests.
– Answer all questions and inquiries from clients about service provided and assist them accordingly.

– Carrying out client satisfaction surveys and reviews.
– Liaising with service providers and our partners to ensure client needs are fulfilled effectively.

Background requirements for the role:

– Strong interpersonal skills and an ability to build rapport with customers.
– Hardworking with a strong work ethic.
– Previous experience working as a customer service officer or a track record of managing client relationships.
– A customer-oriented attitude.

– Problem-solving attitude.

If you believe you can do the above responsibilities and have the above requirements, please fill the form below and submit all that is required.

CLICK HERE TO APPLY ONLINE