INFRASTRUCTURE SUPPORT TECHNICIAN

Overall

• To manage the implementation, maintenance, enhancement and monitoring of all channel systems to enable the use of appropriate technology as an integral and reliable component of business processes within country.
• Drive convergence of technologies, effectiveness and ensure delivery of projects associated with technology.
• Optimize the availability of the IT infrastructure to deliver cost-effective improvements that deliver tangible benefits to business units and customers
• Provide a range of IT availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis
• Provide holistic management of availability that includes people and processes as well as technology
• Take actions to achieve reductions in frequency and duration of incidents that impact IT availability
• Ensure shortfalls in IT availability are recognized and appropriate corrective actions are identified and progressed
• Create and maintain a forward looking availability of IT services and infrastructure components to ensure that existing and future availability requirements can be met

Requirements

• Bachelor’s Degree in IT related field from a recognized university
• Subject Matter Expert Qualifications
• ITIL qualification
• Minimum five years’ experience in IT exposure
• Minimum of five years’ service management experience
• Supported technology projects

Closing date and application instructions

To view the full job profiles and to apply follow the link; https://www.absa.africa/absaafrica/careers/

Steps to follow;

1. The screen will display Absa Group page,click on view opportunities.You will be directed to Taelo home page

2. Select Botswana as location

3. All positions advertised in Botswana will appear, pick the roles you want to apply for and submit application.

Please note that we do not accept hard copies of applications and only shortlisted candidates will be responded to.

CLOSING DATE: 16 DECEMBER 2018