Core Accountabilities and Responsibilities

1. Controls switching operations on the Distribution network to ensure compliance with operational safety rules.
2. Monitors the distribution network for abnormal conditions and carries out corrective measures such as load transfers to ensure continuity of power supply and equipment protection.
3. Directs field operators to faults on the distribution network and assists with the faults investigations to ensure the power supplies are restored within acceptable times
4. Receives and logs all fault complaints from customers and refers them to Faults crews and/or Field Operators for assessment and repairs
5. Contributes in formulation and review of operating and system control procedures and policies to ensure efficiency and safety.
6. Records system defects and submits to the relevant sections for repair.
7. Prepares operational switching programmes for approval to ensure efficiency during isolation or restoration of power supply network.
8. Records and maintains a log on network activities and events and ensures the availability of historical information for investigations and trends analysis.
9. Proactively monitors trends and frequency of faults and recommends permanent resolutions in order to minimise repeat faults.
10. Liaises with National Control Centre, other Distribution Service Centres, and outside utilities to coordinate system network coupling, outages, and other network operations.
11. Ensures compliance to SHER procedures when carrying out duties.
12. Promotes safety awareness in line with SHER requirements through periodic audits

UNDERTAKES SUCH OTHER RELATED DUTIES AS DIRECTED BY THE SUPERVISOR