• Supervises others to deliver prescribed operational outcomes while working within established systems.
•  Analyzes specified problems and issues to find the best technical and/or professional solutions.
•  Supports others by using strategic planning systems and protocols.

• Delivers own prescribed outcomes and/or supports others by carrying out designated facilities management activities using existing systems and protocols to ensure optimal utilisation of property as well as revenue generation.
•  Interprets corporate business requirements in order to provide the optimum property and facilities solutions

• Delivers prescribed outcomes for area of responsibility by improving and/or working within established procurement procedures.
•  Plans and arranges for the procurement and disposal of the Corporation’s property in accordance with fixed assets policies & programmes

• Delivers own small-scale or medium-scale projects by working within an established program management plan.

• Develops and executes planned and unplanned maintenance plans in accordance with the set standards
•  Facilitates outsourcing of maintenance services and ensures that service level agreements and contracts are in place and adhered to

• Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program with guidance from a senior project/program manager.

• Delivers prescribed outcomes by working within established procedures.

• Delivers required outcomes by managing day-to-day relationships with contract service providers and working within an established contract management plan (SLAs).

• Manages relationships with internal and external clients to ensure their needs are met while supporting senior colleagues in managing more important client and customer relationships.
•  Executes a communications plan by working within established communication systems and procedures.

• Carries out on-the-job training in order to increase the flexibility and capability of the team.
• Manages the motivation and discipline of staff in area of responsibility in line with laid down procedures to realize the Corporation’s objectives
• Manages the performance of the team by working within a performance management system
• Proposes and implements staff development plans for the area of responsibility to ensure competent, efficient and motivated staff

• Delivers own prescribed outcomes and/or provides support services by using the organisations safety, health and environment systems and protocols.

Key performance areas

1. Operational Management
2. Facilities Management
3. Procurement
4. Project Management
5. Improvement / Innovation
6. Maintenance & Repair
7. Policy Development & Implementation
8. Contract Management
9. Client & Customer Management (Internal and External)
10. People Management
11. Safety, Health and Environment​