Branch Sales Manager (Gaborone – Botswana) – Triton Express (Pty) Ltd

Company: Triton Express (Pty) Ltd
Reference # REC11802
Contract Type: Permanent/Contract
Salary: Market Related
Location: Gaborone, South East, Botswana

Introduction
Triton Express provides express road freight distribution solutions using the latest in technology and a modern fleet of vehicles, with a reach across South Africa and into various neighbouring southern African states. The Triton Express Group has grown substantially and its current subsidiary companies include Triton Express, Triton Linehaul, Triton Supply Chain Solutions, Triton Fleet Management and Triton Academy. Our multitude of offerings allows us to cater to the complex needs of our customers without compromising on quality or efficiency. We believe that our people are the heart of our business. We aim to attract, retain and develop employees, reflecting the demographics of South Africa, with appropriate competencies and values in order to achieve a harmonious and stable workforce which is geared for growth and success

Specification

Developing new business by
•Prospecting for new business by opportunity identification, area and business review, making telephonic contact and cold calling.
•Qualifying potential clients in terms of requirements (volumes, distribution areas, current providers, cargo types etc).
•Typing client quotation and scheduling meetings
•Formally presenting the business proposal
•Conducting follow-up and progress calls
•Obtaining client proposal acceptances
•Preparing/submitting weekly new business reports/sales filters
•Gathering market intelligence/information in terms of freight service opportunities, competitor activities and reports, accordingly
•Monitoring credit applications submitted for approval and expediting same

Achieving branch sales results by
•Understanding sales expectations, monitoring own performance and correcting where needed
•Preparing new sales & client visitation reports and preparing client visitation plans
•Identifying target markets / sales opportunities and routes
•Preparing sales filters, assessing clients against standard profiles, reviewing and setting rates
•Obtaining approval for new client proposals
•Monitoring, investigating, administering and approving client claims

Maintaining client services and sales volumes by
•Handling client enquires, queries and problems and facilitating resolutions
•Conducting monthly and weekly service call visitations
•Identifying and capitalises on service / sale extension opportunities
•Advising rate increases and processing procedural changes
•Building client relationships at all levels
•Scheduling maintaining client visitation roster
•Preparing weekly visitation reports
•Identifying client sales volume declines and implementing corrective action

Determining branch strategies by
•Gathering pertinent business freight service and operational information
•Identifying and evaluating trends and opportunities
•Determining sales / operational strategies, defining objectives and evaluating the outcome

Achieving operational results by
•Monitoring / enforcing the application of Branch inbound / outbound procedures and service standards
•Reviewing operations performance via Freightware and management reports in terms of damages, claims, productivity, PODS processed, load times, customer complaints, delivery problems, special requirements etc.
•Monitoring fleet needs, maintenance costing and sub-contractor service levels
•Handling major customer complaints and problems
•Taking corrective action as indicated in 1 to 5
•Conducting route re-engineering, as indicated
•Recommending new operations policy/procedures and methods

Maintaining branch administration and financial control by
•Reviewing and authorising creditors’ payments/reconciliations
•Reviewing/authorising petty cash expenditure and reconciliation
•Authorising branch expenditure within agreed limits
•Reviewing and authorising staff change documentation including
engagements, terminations, salary/wage adjustments, transfers,
promotions etc.
•Monitoring the application of all administrative procedures and take action
with regard to deviations, including banking, vehicle and tyre maintenance,
vehicle logs, etc.
•Reviewing branch profit and loss accounts, taking and maintaining
appropriate action
•Monitoring outstanding debts and implementing collections, as indicated
•Undertaking branch assets and freight security auditing, investigating and reporting on deviations from asset register or freight holding reports
•Ensuring the maintenance and Integrity of the branch IT and communication systems

Maintaining staffing levels, identifying training and development needs within branch by
•Recruiting and selecting branch staff
•Ensuring the orientation of all new and promoted employees
•Developing/ensuring implementation of branch training and development plans
•Ensuring a safe, healthy and secure working environment and compliance with Labour Legislation
•Developing succession and EE plans and personal growth opportunities
•Developing / reviewing position descriptions, communicating job expectations to direct reporting, managing performance, coaching, counseling and disciplining employees to ensure the achievement of performance and productivity standards
•Ensuring compliance with all HR policies, practices and administrative procedures

Requirements
•Grade 12 (Matric) – Minimum
•BCom Degree or Diploma in Sales or Marketing (NQF Level 5 – 6)
•Excellent selling and negotiating processes and techniques
•Basic knowledge on Managerial / people management principles
•Sales budgeting knowledge
•Strategic Management
•Approximately 3 / 4 years in Transport or freight related environment
•In depth understanding of freight processes, including freightware and similar management systems
•Basic understanding of road transport and traffic ordinances
•Basic understanding of all organisational discipline (Marketing, HR, finance and info. technology etc).
•Computer operation, Basic MS Word. Intermediate Excel. PowerPoint
•Formal presentation and group facilitation
•Financial interpretation skills
•Problem solving skills
•Excellent interpersonal skills
•Ability to handle customer queries and complaints – taking the necessary correctly action as and when required
•Ability to work under pressure and to meet deadlines the majority of the time
•Ability to work unsociable hours as and when required
•Ability to communicate on all levels – both internally and externally
•Ability to work unsupervised the majority of the time
•Ability to communicate job expectations to direct reports
•Ability to work as a team player
•In possession of a valid unendorsed driver’s licence (code 08)
•Assertive
•Self-motivated
•Reliable
•A high degree of integrity required
•Presentable and of a professional manner
•Excellent time management and administrative skills

CLICK LINK BELOW TO APPLY

https://insurance.jobsbotswana.info/JRoaO

Job Closing Date: 17/05/2019