CUSTOMER SERVICE ASSOCIATE – POINTMILE INTERNET CAFE

WE ARE LOOKING FOR A CUSTOMER SERVICE ASSOCIATE

JOB DESCRIPTION

Reporting to the Manager, the successful candidate will be responsible for directing day to day activities & work on all print jobs delivery, sales of products and operations of the copy shop. The candidate will also be required to develop and implement a culture of excellence to ensure confidentiality & security of client information, They should also comply to operational activities in line with Pointmile policies, procedures and standards

DUTIES

• Selling of products and services
• Marketing and promotion of products and services
• General office work i.e. printing, photocopying, binding, lamination, scanning
• Photography
• Client assistance with internet and computer use
• Record keeping
• Any other business and shop assignments as may be instructed by the manager

SKILLS

• Decisive, responsive and responsible
• Boldness
• Communication and negotiation
• Proficiency in Microsoft Office packages
• Customer service
• Accuracy and attention to details
• Ability to take briefs from clients

QUALIFICATION AND EXPERIENCE

BGCSE certificate

Ability to use Graphics software will be an added advantage

Training will be provided

CLOSING DATE 14 June 2019