Social Media Community Manager – Social Light

1)Leading community management across Facebook, Instagram, Twitter and LinkedIn. Communicating with customers l, flagging topics for escalation and leading crisis management strategy on social.

2)Assisting with the development, strategy and implementation of social best practices across: Facebook, Twitter, Instagram and LinkedIn.

3)Campaign manage social always on content and lead on socially reactive content, when necessary.

4)Ensuring high quality work is delivered on time by global team and suggesting content topics and innovative opportunities.

5)Act as a social lead for creative team, assisting with briefs and suggesting best practice and opportunities for optimisation.

6)Have the ability to work very closely with the Social Media performance team to ensure all measures are developed and in line with best practices.

7)Identify key tactical moments for the brand and have the ability to swiftly put them into action with the creative team.

8)Able to interpret social media metrics and data and in turn, communicate and implement relevant insights and learnings.

Requirements
1)Relevant tertiary qualifications in marketing, communication or Public Relations.

2)Good copy right skills

3)Attention to detail

4)Should have a blog or proven track record of content creation. (please attach link)

5)1 year digital marketing experience