RECEPTIONIST

To provide secretarial, clerical and administrative support in order to ensure that Waygard Security services are provided in an effective and efficient manner.

DUTIES & RESPONSIBILITIES OF THE POSITION WILL INCLUDE THE FOLLOWING:

• Answers high volume of calls and maintains a rapid response rate according to set standards.

• Logs information on calls received, where required and maintains detailed and accurate records.

• Interprets and responds clearly and effectively to spoken requests over the phone, in writing and in person.

• Files data and performs other routine office tasks as assigned and for other departments as needed.

• Operates a variety of standard office machinery including a personal computer.

• To assist in binding board documents and other office documents.

• Ensures that the reception is kept clean and tidy at all times.

• May be required to assist in typing and general clerical assignments as required.

• Reports equipment faults in accordance with laid down procedures.

• Receives visitors and clients, ascertain nature of visit and directs them to the relevant office.

• Maintain a log of meeting room and boardroom bookings and a schedule of all departmental and staff meetings

• Organizes refreshments for the visitors as necessary.

• To overlook the tea/cleaning staff, and ensure that their duties are done accordingly.

COMPETENCIES:

• Interpersonal Skills

• Communication skills

• Etiquette

• Attention to detail

• Presentation

• Customer satisfaction

• Applicants should have a Certificate in Secretarial Studies.

• Applicants should have at least one (1) year experience working with a busy switchboard.

• Fluent in both English and Setswana