SCRUM MASTER wanted at Botswana Insurance Holdings Limited

Job Purpose:

The role of Scrum Master is responsible for developing and leading high-performance, multi-disciplined teams, instilling in them a clear agile project vision and a passionate drive to deliver required products (project deliverables). This role facilitates the scrum/agile delivery process and sets standards for implementing quality products.

Key Performance Areas

1. Lead cross-functional teams in the development and successful completion of small to large scale initiatives across a diverse set of projects using agile methodologies and scrum practices.
2. Organise and lead scrum ceremonies (backlog grooming, scrum planning, daily stand-ups, sprint reviews and retrospectives).
3. Configure and maintain agile project management tools (e.g. scrum desk).
4. Resolve conflicts, remove impediments and coach the scrum team on removing impediments.
5. Ensure deliverables are up to quality standards at the end of each sprint.
6. Guide and support product owner and manage project product backlog.
7. Shield the scrum team from outside distractions and interferences and represent the team’s interest in external stakeholder forums.
8. Manage the team’s performance.
9. Assess the Scrum Maturity of the team and coach them to higher levels of maturity, at a pace that is sustainable and comfortable.
10. Support and foster an agile culture (of transparency, trust and high-level collaboration) within teams and across the BIHL Group.
11. Coach teams, including Product Owners on agile and scrum values, methods, principles and practices of delivering projects.
12. Point of contact for the project with all stakeholders.
13. Develop metrics and reports to help the team understand its health and progress and to set goals

Qualification

• A degree in Computer Science, IT, Project Management or related.
• Minimum of Professional Scrum Master level 1 (PSM1) training and/or certification.
• Project Management Certification (Agile, CSM or related)

Experience

• At least 2 years’ experience as a scrum master or agile project manager.
• Some experience at a large, technology leading, and/or financial services company.
• Familiarity with scrum management tools.
• Work experience in Insurance or Asset Management firm is an added advantage.

Skills & Competencies

• Outstanding organisational and time-management skills.
• Critical thinking, Problem solving and good business intuition.
• Ability to work with and lead a team (servant leadership)
• Strong communication, interpersonal and mentoring skills
• Ability to adapt to a changing environment.
• Self-motivation and ability to stay focused in the middle of distraction.
• Excellent knowledge of Scrum techniques and artefacts (such as definition of done, user stories, automated testing, backlog refinement)
• Proficiency in at least two Agile project management tools.
• Knowledgeable in techniques to fill in gaps in the scrum.
• Knowledgeable in Agile frameworks.