Main Purpose of the Job
The role is responsible for the implementation of a range of internal and external strategic branding, communications, and stakeholder engagement services that support the successful delivery of the organization’s Corporate Strategy projects and initiatives. The role will also provide specialist advice and services across community consultation, customer information, internal communication, issues management, and digital strategies.
Key Performance Areas.
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· Build and maintain collaborative and consultative working relationships with internal teams and external stakeholders, including community groups and associations to promote open communication and facilitate delivery of best practice communication and community engagement and consultation initiatives.
· Support the Manager to manage branding and communications activities to time, cost, and budget.
· Implements actions in communication plans for high-profile, complex, contentious, or publicly sensitive projects often under the guidance of other team members.
· Devise, coordinate, deliver, and evaluate the effectiveness of events, workshops, and community consultation activities to maximize community engagement and feedback, including customer information, community consultation, internal communication, issues management, and liaison with the Media.
· Managing competing priorities, deadlines, and inputs from multiple internal teams and external stakeholders with a view to guiding and influencing positive project outcomes.
· Proactively identifying and managing stakeholder concerns and issues to maintain and enhance the Bank’s reputation.
· Maintaining up-to-date knowledge of best practice communication and engagement, including audience segmentation modeling, community and stakeholder consultation, social media content, issues management, and above and below-the-line content.
Qualifications:
· Degree in Marketing, Public Relations, Communications or equivalent.
Experience:
· Three years’ post-qualification experience in branding and communications, community engagement, consultation, public relations, government relations, and media management particularly within a services environment.
Knowledge & Skills:
· Demonstrated ability to implement communications strategies and plans, including experience using a wide range of engagement tools, including the use of visual tools.
· Demonstrated experience writing for different audiences and translating complex and technical information into accessible information.
· Ability to engage confidently with stakeholders from different sectors cross-cutting government and private sectors Provides prompt, efficient, and personalized assistance to meet the requirements, requests, and concerns of customers.
More Information
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JOB APPLICATION DETAILS
APPLICATION DETAILS
https://staffwise.co.bw/job/communications-officer/ Application close date: 22nd May 2023 (close of business) br>
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