BANQUETING MANAGER – Pacers Experiential Events

VACANCY

Pacers Experiential Events is a premier events venue in Thamaga, Botswana, catering to corporate, social, and cultural gatherings. Offering flexible indoor and outdoor spaces, the venue can host events such as festivals, exhibitions, weddings, conferences, and community functions. The dual-location approach ensures a broader market reach, leveraging the growing demand for high-quality event spaces in Botswana.

Job Summary:

We are seeking an experienced and dynamic Banqueting Manager to lead and oversee all aspects of banqueting operations at our versatile events venue, which hosts a wide range of indoor and outdoor events including weddings, corporate functions, private parties, and large-scale celebrations. The ideal candidate will be a proactive, hands-on leader with a passion for hospitality, excellent organizational skills, and a strong eye for detail.

Key Responsibilities:

* Event Coordination & Execution:
* Manage and supervise the planning and delivery of all events, ensuring high standards of service and client satisfaction.
* Liaise with clients, event planners, and internal teams to ensure all event requirements are clearly understood and executed flawlessly.
* Oversee event setup and breakdown for both indoor and outdoor spaces, ensuring layouts meet safety and aesthetic standards.
* Team Leadership:
* Recruit, train, schedule, and supervise banqueting staff, including servers, bartenders, and support staff.
* Foster a positive work environment focused on teamwork, efficiency, and exceptional guest service.
* Operations & Logistics:
* Coordinate with kitchen and catering teams to ensure seamless food and beverage service.
* Monitor inventory levels of events, banqueting supplies and equipment, ensuring proper maintenance and timely procurement.
* Client Relations:
* Act as the main point of contact for clients during events, addressing any issues promptly and professionally.
* Maintain high levels of client satisfaction and encourage repeat business through outstanding service.
* Financial & Administrative Duties:
* Assist in the development and management of banqueting budgets.
* Prepare event reports, staff schedules, and post-event evaluations.

Qualifications & Requirements:

* Proven experience (7+ years) in banqueting, hospitality, or events management.
* Degree in Business Management, Hospitality & Tourism.
* Strong leadership and team management skills.
* Exceptional communication and organizational abilities.
* Ability to work under pressure in a fast-paced, client-facing environment.
* A flexible schedule includes evenings, weekends, and holidays.
* Proficiency in event management software and Microsoft Office.
* Knowledge of health and safety regulations related to food service and events.
* Previous experience managing outdoor events is a strong advantage.

Benefits:

* Competitive salary
* Performance-based bonuses
* Professional development opportunities
* Dynamic work environment in a prestigious events venue