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Tenable in Gaborone HQ
Service Manager
The successful incumbent must meet the following requirements in order to be considered for this Post and have:
* A Form 5 (BGSE)/Technical equivalent Secondary Education.
* An Apprenticeship in Heavy Plant / Diesel Mechanics.
* A minimum of 25 years post Apprenticeship experience in the industry
* A minimum of 15 years Bell/ Liebherr
* Earthmoving Equipment experience.
* A minimum of 12 years Supervisory experience in a Workshop environment.
* A clear understanding of the Original Equipment Manufacturers Operation.
* Leadership qualities which are essential to this position as this position deals primarily with people and getting the most out of each individual.
* Overseen and managed numerous Repair and Maintenance Contracts.
* The ability to develop a sustainable business which will show a year on year growth.
* A valid Driver’s License
Key Performance/Duties of the Service manager is to:
* Oversee all Field Service Workshops in Botswana.
* Control all processes pertaining to WIP (Work In Progress) and Warrantees.
* Drive sales and profitability.
* Improve and drive Customer Services.
* Manage Key Accounts.
* Responsible for controlling all aspects related to Health and Safety.
* Manage team building and skills transfer.
* Have knowledge of the Bell and Liebherr Parts Systems
* Assist with ordering of Parts.
* Be responsible for Programming and Software upgrades of all Bell Earthmoving Machines.
* Be computer literate i.e. internet, e-mail, Microsoft Office especially in Word Excel and PowerPoint.
More Information
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JOB APPLICATION DETAILS
APPLICATION DETAILS
Interested candidates are invited to send comprehensive CV and certified copies of relevant certificates with cover letter to: Human Resources Officer Box 1242 Gaborone or Email: queenm@kanuequipment.com Run Date: 11th August 2025 - 22nd August 2025 @ 17:00hrs. Correspondence will be limited to short-listed candidates only. If you have not been responded to in 1 week of closing date, consider your application BELL LIEBHERR normet MANITOU ESCO EXPERIENCE THE SUPPORT
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