Okavango Wilderness Safaris- Botswana – Food and Beverage Manager 525 views

Title: Food and Beverage Manager
Company: Okavango Wilderness Safaris- Botswana
Reference # OWSBOT038
Contract Type: Permanent
Location Maun, North West, Botswana

Introduction

Wilderness Safaris is a responsible luxury ecotourism company that exists to protect pristine wilderness areas and the flora and fauna that they support. We believe that in protecting these areas, and including the local communities in this process, we will make a difference to Africa and ultimately the world.

Wilderness Safaris Botswana is looking for a dynamic and energy packed suitable individual who is a self- motivated team player and is dedicated and committed to providing excellent service within a high pressure environment. The individual should have the ability to interact well with guests from all parts of the world as well as the ability to form good relationships with camp management and staff. We wish to invite suitably qualified candidates to apply for the below position.

PURPOSE OF THE JOB

This role of the Food and Beverages Manager is a very guest orientated role. The Food and Beverages Manager is to ensure the efficient and smooth operation and management of the camp food and beverages department, service areas, in cooperation with the rest of the management team and managing as well as supporting the front of house employees. The successful individual will be running the Food & Beverages department, always maintaining Wilderness Minimum standards for service and exceeding guests’ expectations experience. They will report directly to the Lodge General Manager.

Brief Description of position:
The Food and Beverages Manager – Wilderness Botswana Camps is responsible for the following:
•Enhancing the guest experience- Guests expectations are exceeded with the food offering and general food and drinks service and food offering.

•Maintain company minimum standards- ensure that all standards are maintained and systems and procedures are followed by your teams
•Training- Ensure that staff are constantly trained and coached in the department.
•Assets- Ensure that all front of house equipment is well maintained and that staff are accountable for breakages.
•Administration- Conduct accurate monthly and weekly stock takes.
•Bar Stores, bar fridges and supply- To ensure that the fridge’s and storerooms are clean and organized at all times and that all stock control systems are effectively followed.
•Guest feedback -Meet each and every guest and obtain feedback on service, the food, passing it on to the front of house team and to the Executive Chef.
•Hygiene & safety- Ensure that the front of house service areas as well as the service staff are clean, tidy and hygienic.

•Service- Ensure that the service teams are capable to deliver a five star service to our guests as well as effectively run the pass at service times.
•Wine- Ensure availability of correct wines in camp as per minimum standards and that all service teams are up to date with stock items.

Requirements
Qualifications and Requirements:
•Diploma in Hospitality or equivalent.
•Proven experience in remote wilderness areas
•Proven working experience in the hospitality field under Food and Beverages Department/Restaurant for a minimum of 5 years.
•Proven experience of delivering a five star dining experience- ala carte.
•Proven record of outstanding staff relations.

Competencies:
•Service excellence (Desire to enhance Guest Experience).
•Outstanding communication skills.
•Attention to details.
•Ability to work long hours.
•Time Management.
•Leadership by example.

Job Closing Date : Wed Jun 27 2018

CLICK HERE TO APPLY ONLINE