Job Expired
purpose
Defines, develops and oversees the end to end collections function in the business unit and drives the collections strategy and synergies. Manage and control pre-legal and legal recovery operations for FNB Botswana, to minimise provisions and maintain arrears at acceptable levels. May interact with other departments with regard to credit strategy and manages a department of staff or areas.
experience and qualifications
- Business or Finance or Accounting or Professional qualification e.g. Chartered Institute of Management Accountants (CIMA) Association of Chartered Certified Accountants (ACCA).
responsibilities
- Maintenance of loss provisions within agreed business strategy parameters to ensure receipt of proceeds to minimise losses and maximise profits.
- To lead and manage the Collections Department pre legal and legal recoveries for Home Loans, First Card, Overdraft accounts, Loan accounts and Wesbank for the entire bank.
- To reduce the age of the arrears book.
- To reduce the age of the arrears, book to lower NPL ratio and achievement of higher profits for the Bank.
- To manage the Arrears team within budget parameters focussing on cost containment.
- Evaluate and authorise provisions and write-offs within discretionary limits of delegated authority to ensure the most optimal recovery of funds, and refer those outside authority limits to the superior.
- Evaluate and authorise requests for credit rating changes of previous defaulting clients within limits of delegated authority and refer others to superior.
- Prepare committee papers depending on levels of delegated authority to ensure speedy decision making and action.
- Develop, recommend and implement processes, procedure and controls for pre-legal and legal recoveries to ensure more effective operations and reduced losses.
- Interview customers concerning their financial position, assess, evaluate and decide course of future action to ensure recovery of bad debts or alternatively restore or regularise accounts.
- Instruct the most effective collection method and explore all avenues of recovery to meet departmental and company goals.
- Manage, supervise, motivate and guide subordinates to create a working environment which will motivate reporting staff in the day to day execution of their duties.
- Identify trends of defaults and report on issues of potential credit risk to the Bank and where possible provide solutions to minimise the risk.
- Liaise with debt collection agencies to recover funds for written off accounts to improve the financial bottom line of the bank.
- Liaise with Trustees and liquidators to ensure the appropriate recovery when dealing with estates.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
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