NETWORK PLANNING AND DEVELOPMENT MANAGER – BOTSWANA POWER CORPORATION 420 views

Customer Focus

The ability to focus on  current and  future, internal and external client. Understand client trends and  the  link to  the  internal client service philosophy. The ability to identify and approach new client groupings, involve them in  providing insights on  service levels, products and solutions in  order to  identify client  needs and ways to improve delivery. Create an  environment where client service is  paramount; actively promote client service as  a  value and  inspire others. The ability to develop and implement client service initiatives and processes to increase client satisfaction. The ability to set service standards and ensure compliance to these. Pro-actively attend to and prevent service issues or breakdowns; ensure that current service levels are not disrupted by  internal organisational changes.

Networking and Partnering

The  ability to  build networks across functions.Seek out  and  cultivate a  network to  improve team performance by  attending work and  social events. The  ability  to use networking opportunities, share knowledge, consult, integrate, and contribute to others’ decision-making processes. Provide guidance to operational elements of partnering and maintain and manage partnerships. Use networking and partnering to stimulate business growth without compromising risk.

Execution and Delivery

The ability to do monthly to quarterly tactical planning and monitoring of a  main operation within the organisation. Manage execution and on-time delivery    by setting priorities and milestones, translating initiatives into plans and schedules, and coordinating  activities.  Monitor  the  demands  on  a  process  or operation and match resources to ensure business continuity. Acquire and ensure optimal utilisation of resources by taking into account constraints, peaks and troughs. Develop and implement monitoring, measurement and tracking processes and/or systems. Benchmark quality and productivity against best practice. Monitor productivity measures and data, as well as create synergy amongst teams, to increase productivity. Set quality standards and measurements.

Implement programs and initiatives aimed at improving quality.

Risk Management

The ability to  understand, assess and  manage risk within an  area. Identify and  assess risks in  terms of  likelihood, severity and  magnitude of  impact. Contribute to the development of risk management solution, processes, models and frameworks. Ability to pro-actively reduce risk/exposure and  minimize  losses  by monitoring the adherence to risk controls and measures. The ability to use and adapt risk management tools.

Financial Management.

The ability to  develop and manage a  medium sized budget (revenue and cost) and validate this against strategy. Analyse and interpret financial   results/reports, understand the interaction between ratios, business deliverables and strategy. The ability to use data to guide strategic and operational decision-making. Understand the  requirements of an  effective and  efficient financial environment. The  ability to  understand the  accounting cycle and  three or more key financial processes like Account Receivable, Accounts Payable, Audit, Treasury, General Ledger etc.

Technical Expertise​

Possesses a broad overall understanding of the discipline and some depth of specialization in own field; is consulted by peers. The ability to stay abreast with research to stay current with best practices. Anticipate and address problems as related to own field of  expertise.  Apply  technical  skill  to  deal  with  new problems, provide technical analysis and data to guide decision-making and share expertise. Acknowledged as an specialist with experience in the area.

Coaching and Developing

The ability to remove barriers to employee  development.  Pro-actively  create  learning  opportunities  through  knowledge-sharing,  experimentation  & exploration. Identify skills, knowledge and experience gaps to  align overall team development needs with business unit goals. Coach and develop employees      to add value in current and future roles. Involve employees in discussions, meetings or projects that are not core to their current roles in order to develop. Align development plans and actions to career aspirations of the employee. Help employees by way of on-going discussion, coaching, ​​assessment, goal setting and feedback to improve their own performance. Guide employee development by helping them make the correct choices in terms of learning interventions to attend.​

Leading Change.

The ability to lead change initiatives at  a  functional level. Manage the change process by  translating change imperatives into projects/programs, goals,  priorities and contingencies as well as redesign structures, systems and processes for change. Explain the link between the strategy and the need for change,       clarify direction and talk enthusiastically about the future. Nurture the process of change by identifying  and  nullifying  barriers  to  change,  minimizing complexity and eliminating contradiction. Inspire others, deal with ambiguity and adapt to changing demands and priorities.

Leading Teams

The ability to lead other managers (Inter-Team). Foster team spirit, identity, commitment, competitiveness, accountability, and  value systems across diverse teams. Show teams how to reach common and shared goals. Clarify roles and responsibilities of teams and allocates talents and abilities to specific teams.  Manage and allocate human resources to month-to-month projects and tasks. Manage, monitor and enhance the  performance of teams. Encourage collaboration, involve others and use different viewpoints when making decisions. Remove or help the team overcome obstacles and barriers. Ensure support functions and processes are in place. Seek opportunities to publicly recognise and reward teams and individuals for success.

Building Talent

Develop Junior/Middle Management talent. Actively seek opportunities to attract internal and external talent to fill positions in own area and build these relationships over the long term. Maintain and retain talent via coaching, empowerment, reward and recognition, incentives, and career development. Create         a vested interest in vision/goals and succession-plans are linked to  individual’s  ambition.  Train  and  develop  employees,  support  career  and  professional growth, and use development processes to increase competence levels of employees.

Building Relationships

The ability to  build relationships with senior management in  own organisation and with external parties within a  dynamic context. Perceive and interpret own    and others’ emotions and feelings, engage and manage conflict. Show tact, be  attentive to  emotional cues, use emotions for effect and prioritize emotions     when making decisions. The ability to  be  composed and manage reactions in  relation to  the situation. Maintain and create solid relationships, collaborate    and integrate, manage conflict, cooperate, share knowledge, information and expertise.  The  ability  to  welcome  feedback  and  work  with  different personalities. Achieve diverse, balanced and productive outcomes by effectively managing the way in which diverse people work together.

Influencing Through Communication.

The ability to communicate in the context of  presentations and meetings using advanced media in  a  convincing manner. Use logical argument in  discussions  and written communication to influence others’ thinking. Convey ideas and present information of moderate level of complexity. The ability contextualise, illustrate and logically present information in different ways, communicate with excitement, maintain pace and timing, and paraphrase effectively.

Drive

The ability to  pro-actively anticipate threats and capitalise on  opportunities; act on these in  a  decisive manner. Add value beyond the obvious. Believe in   own capabilities, inspire success, push to the limits and accept consequences of failure. Take accountability and ownership for  delivering results of  an  area, confess to own failures and commit to an outcome. Create frameworks conducive to execution and motivate and influence peers to strive for excellence. Work tenaciously, remain self-disciplined and composed, ignore distractions and stay focused on medium-term goals.

Integrity

The ability to create a climate and platform to support integrity. The ability to build trust and confidence through consistency in behaviour, respect, fairness,  honesty and authenticity. The ability to give credit to others. Not sacrifice integrity for convenience, confront negative behaviours in others and make fair judgements even if they may be  unpopular. Implement morals and ethics regulations, standards and framework, provide advice to  others on  ethical dilemmas  and reward and encourage ethical behavior.

Strategy Creation

The ability to stay abreast with economic, business, social, political, and technological trends. The ability to explore and explain trends. The ability to  benchmark and   identify relationships that are   relevant to   achieving business goals. Furthermore the   ability to   stay abreast with changes, interdependencies     and   decisions in   other areas of   the   organisation. Develop 1-3   year department strategies to   gain maximum effectiveness. Consider different options in   terms    of opportunities, threats, timing, buy-in and resource availability. The ability to take decisions to enhance the effectiveness of a department. Furthermore the  ability to create new ways of sustaining efficiency and effectiveness.

Strategy Translation

The ability to offer an opinion on the business model, strategy and value propositions. Implement the strategy by translating goals into plans, integrating, and operationalizing resources, systems and  processes. The  ability to  monitor the  results and  make adjustments if  needed. Communicate the  strategy and  vision  with excitement. The ability to describe the strategy and gain commitment.

Business Acumen

Understand the industry, competitors, buying behaviour, economy, political environment and market-share.  Use  this  information  to  respond  to  shifts  and improve organisational results. The ability to systematically evaluate analyse and identify opportunities, synergies and trade-offs that could create value. Use business model to create value and competitive advantage. The ability to target opportunities by  creating a  culture of  entrepreneurship, combining and  reframing resources to extract margin, cross-sell, and develop new channels, solutions and products. The ability to remove non-value adding initiatives.

Managing Complexity

The ability to deal with one or two large-scale projects or initiatives over the medium term; managing personal stress, conflicting priorities, interdependencies, resource allocation, hidden assumptions, and trade-offs. The ability to isolate common themes in information, translates complex concepts into simple terms, and create simple solutions. The ability to balance short and long-term goals, and to utilise available resources to the full.

Innovation

The  ability to create an  awareness of  creativity and  innovation. The  ability to  challenge traditions and  encourage out-of-the-box thinking. Think creatively    and resourcefully by brainstorming, exploring lines of thought, connecting different concepts and thoughts to create and  generate  a  range  of  innovative solutions. Combine ideas and approaches in unique ways, creatively implement new ideas and solutions, and allow others to make mistakes. Continuously re- engineer and improve processes, methods, practices and systems.

Project Finance

In addition to Proficiency Level Two, but for larger scale projects more advanced in complexity

Project Feasibility Analysis

Ability to conclude project feasibility at a system 40  level, mainly strategic projects of  long range nature. Ability to  enumerate the  features, benefits, impact and consequences the project will have on the core process

Knowledge management

Source information including abstract information from a variety of sources, which include data reduction to conclusions and effective distribution of this knowledge to others in the organisation through appropriate communication mediums in order to create a learning organisation.

Application of the Legislation

In-depth knowledge and systemic understanding o​f relevant laws impacting on the Business Unit and engaging industry bodies proactively through respective organisation in order to build a good reputation. Keeping abreast of legislation & adapting Business Unit to legislation​

Commercial contract management

Sufficient understanding of the contract and it’s sub-sets in order to oversee or execute 1 to 2 of the following 5: Develop policies and process to Manage delivery/performance, Assess risk and put in place mitigating remedies, Assess claims and prepare submissions re claim to decision makers, Manage variation process, Manage dispute resolution process.

Power system reliability

In terms of power system stability (Voltage and transient stability): Knowledge of: Power system characteristics, Power system operations,  Power  system equipment, Simulation tools, Simulation and analysis techniques. Identify problem. Define problem and collect data. Design studies. Model the problem. Simulate. Analyse results. Formulate solutions. Document solution: Functional design specification, Reports, Operating instructions, Operating guidelines, Operating procedures.

Network planning

At a more experienced level: Knowledge of: The Network Planning and Eskom investment principle. Perform the following activities: System reliability studies, Do Contract Management, Do Contract Negotiation.

Modification design of a sub – station

At a more experienced level: Operational understanding of: Equipment/component maintenance requirements, Analysis of  the  impact of  the  modification to the network, equipment, and adjacent equipment performance, Insulation coordination, Conversant/aware of the loading profiles (forecast and history), Best available technologies. Ability to perform the following activities: Apply the modification in a test  environment,  Evaluating  equipment  remaining  life, Participate in failure root cause analysis.

Business Process Knowledge and Management

An in-depth experiential understanding of more than one sub process, able to perform and manage advanced functions within the process. The ability to ensure efficiency and quality within these processes.

Environmental management

As head of operation, fully conversant with company policy and designing operational process

Safety health and environment

Expert knowledge of both statutory and  operational requirements as applied to  own  field of  operation and  ability to  manage or  execute most facets pertaining to health, safety and the environment.

Project Management

Program or Portfolio management managing multiple strategic projects impacting on the total organisation, using sophisticated program management methodologies and tools.

Negotiation and conflict resolution

In addition to Proficiency Level Two, experiential understanding and ability to negotiate or resolve conflict and differences, agree upon courses of action, bargain for advantage to satisfy various needs at an organisational level. Deals with underlying dynamics and systems. Two or three party negotiation.

Program Management

Operational understanding of Program Management and the ability to assume responsibility, oversee/execute: the  following:  Providing  input  into  the budgeting process of the client related to strategic projects within the portfolio as well as managing allocation, Liaising with and reporting to selected stakeholders, Assist in  representing the  client on  selected forums, Assist in  funding application and  approval process, Representation at  individual project  level, Assist in the development of program and project management system with necessary IT support, Assist in development of a master program, Assist in implementation of program and project methodologies, templates and procedures as required.

Business research, evaluation and reporting

Integration of sourced data and trends into basic position papers, proposals, or recommendations with concise and focussed communication in order to inform strategic direction​​