Job Expired
Application Support Analyst|Information Technology|3|243402|Professionals|Support Function| – IRC179955 at Finance House, Gaborone, South-East District, Botswana in FNB Botswana Information Technology
Ends 22 Nov 2019
purpose
To assess, design and recommend and implement new IT solutions to improve existing business applications functionality and user efficiency and productivity. To extract business requirements, asses business process flows and recommend new procedures, systems changes and solutions to enhance business processes Maintain applications systems functionality and operational uptimes
experience and qualifications
- Unless the applicant can demonstrate that he/she has gained the necessary competencies through experience, a relevant Degree is required
- Bachelor of Information Systems or Computer Science
responsibilities
- Assist Business in defining and documenting IT applications requirements
- Attend to incidents logged by application users as assigned by Service Desk and update resolutions status on time and with enough detail
- Develop knowledge base of application systems functionality and known issues
- Develop and document applications enhancements solutions
- Assist application developers during systems development
- To test and deploy application systems
- Assess applications functionality against the original goal and benefit to be derived
- Document user guides to assist users with operating the application systems
- Monitor applications systems status, performance and resolve anomalies
- Resolve and escalate if necessary any problematic trends and operational issues with applications
- Manage processing rules, access levels audit controls, recovery routines and contingency procedures per application
- Manage project activities when assigned, applying project principles, specifications, time parameters and legal requirements
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
CLICK LINK BELOW TO APPLY ONLINE
https://www.firstrandjobs.mobi/Jobs/Detail?refNumber=IRC179955
- This job has expired!
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Location
- Gaborone (100)