MINISTRY OF YOUTH, GENDER, SPORT AND CULTURE
BOTSWANA NATIONAL YOUTH COUNCIL
EXTERNAL ADVERTISEMENT
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
VACANCY CIRCULAR NO.1 OF 2022
REF: BNYC 6/4/141 (103)
POSITION NAME: Temporary Counselor Supervisor
SALARY SCALE: D2 (P305 664.00 – P337 068.00) per year
EMPLOYMENT PERIOD: 12 months temporary employment
HOURS OF WORK: 1100 hrs – 2000 hrs (With 1 hour rotational lunch)
LEAVE: 30 working days per annum
SEVERANCE BENEFITS: Paid at the end of the engagement term
MAIN PURPOSE OF JOB
- To oversee the counseling services and also provide online counseling to adolescents and youth.
Duties for Counsellor Supervisor
- Provide overall coordination of the Tele-counselling services in the call centre.
- Supervise and provide support to counsellors under their supervision.
- Provision of online counselling to adolescents and youth aged 9-35 years.
- Facilitation of counsellor supervision sessions for the counsellors.
- Receive and attend all individual calls escalated for counselling.
- Prepare monthly and quarterly reports.
- Analyse the reports and make recommendations.
- Adhere to counselling ethical standards.
- Conduct weekly debrief sessions to counsellors.
- Perform any other duties assigned to meet the exigencies of the tele-counselling services for adolescents and youth.
Qualifications
- Master’s Degree in Counselling, Counselling Psychology or Clinical Social Work.
Experience
- Minimum experience of 5 years or more providing individual Tele-Counseling in a Call Centre.
- Experience of providing trauma counseling will be an added advantage.
- Have experience of processing caller emotions and providing necessary support within 15 minutes.
- Ability to manage and identify risk when Tele-Counselling.
Competencies
- Counselling skills
- Counsellor Supervision
- Communication skills
- Problem solving
- Analytic skills
- Referral skills
- Time Management
- Ethical standards
- Confidentiality
- Emotional intelligence
- Teamwork Duration of the contract
- Twelve (12) months.
APPLICATIONS
Applicants should quote the vacancy circular number and give the following details:
- Full name, Address and Date of Birth
- Brief summary of career with duties (Curriculum Vitae).
- Certified copies of Certificates and National Identity Card.
- Work related references from two (2) recent referees Only shortlisted applicants will be responded to.
More Information
-
JOB APPLICATION DETAILS
APPLICATION DETAILS
Applications should be addressed to:
The Programmes Coordinator Botswana National Youth Council Private Bag B0108 Gaborone
Or hand delivered at: Botswana National Youth Council, Plot No: 54499
Fairgrounds (Behind Madirelo Training & Testing Centre)
Gaborone
Closing Date: 21st October 2022
For further information please contact: Human Resource & Administration Office at 3901744.
Please say that you got this job advertisement through Jobs Botswana
- This job has expired!
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