REF: BNYC 6/4/141 (104)
VACANCY: TEMPORARY COUNSELLORS D3X3 (12 MONTHS TEMPORARY EMPLOYMENT)
Applications are invited from suitably qualified candidates for the above posts at Botswana National Youth Council under Ministry of Youth, Gender, Sport and Culture tenable in Gaborone.
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Salary Scale: D3 (P266 340.00 – P293 640.00)
Leave: 30 working days
MAIN PURPOSE OF THE JOB
- To provide online counseling to adolescence and youth.
Duties for Counsellors
1. Provision of individual online counselling for adolescents and youth aged 9-35 years.
2. Facilitate referral of callers who need face-to-face counselling to counselling centres within their areas of reach.
3. Escalate calls to Counsellor Supervisor whenever the need arises.
4. Attend weekly debrief and counsellor supervision sessions.
5. Maintain appropriate records of the work done.
6. Document all the necessary information for each caller as required by the system.
7. Facilitate consolidation of monthly and quarterly reports.
8. Maintain high level of counselling ethical standards.
9. Conduct weekly analysis of workload and make recommendations.
10. Perform any other duties assigned to meet the exigencies of online counselling services for adolescents and youth.
Qualifications
• Degree in Counselling, Counselling Psychology or Clinical Social Work.
• Master’s Degree in Counselling, Counselling Psychology or Clinical Social Work will be an added advantage.
Experience
• Minimum experience of 5 years or more providing individual Tele-Counseling in a Call Centre.
• Experience of providing trauma counseling will be an added advantage.
• Have experience of processing caller emotions and providing necessary support within 15 minutes.
• Ability to manage and identify risk when Tele-Counselling.
Competencies
• Counselling skills
• Communication skills
• Problem solving
• Analytic skills
• Referral skills
• Time Management
• Ethical standards
• Confidentiality
• Emotional intelligence
• Team work
Employment Period
Twelve (12) months.
More Information
-
JOB APPLICATION DETAILS
APPLICATION DETAILS
Applicants should quote the vacancy circular number and give the following details:
> Full name, Address and Date of Birth
> Brief summary of career with duties (Curriculum Vitae).
> Certified copies of Certificates and National Identity Card.
> Work related references from two (2) recent referees
Only shortlisted applicants will be responded to.
Applications should be addressed to:
The Programmes Coordinator
Botswana National Youth Council
Private bag B0108 Gaborone
Or hand delivers at:
Botswana National Youth Council
Plot No: 54499
Fairgrounds (Behind Madirelo Training & Testing Centre) Gaborone
Closing Date: 21st October 2022
For further information please contact: Human Resource & Administration Office at 3901744
Please say that you got this job advertisement through Jobs Botswana
- This job has expired!
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