Vacancy Advertisement
Orinoco Call Centre is a citizen -owned private company providing outsourced call centre services both inbound and outbound. The company is looking for suitable qualified, self disciplined, experienced and self driven professionals for the following vacant position tenable in Gaborone
Training Executive
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
Main Purpose of the Job
Reporting to the Operations Manager. The Training executive will responsible for ensuring that all staff is trained and equipped with the necessary knowledge on products and systems.
Key Performance areas
- Training
- Achieve SLA and Performance Measures
- Client Relationship Management
- Team-work
- Self Development
Qualifications and Relevant Experience
- A Diploma/ Degree in business related field and COPC will be added advantage
- Experience in training/supervising in customer service environment
- Minimum of 2 years relevant experience.
Key Competencies and Skills
- Customer service skills
- Strong communication skills-verbal and written
- Quality management
- Presentation Skills
- Reporting skills
- High work Ethic
- Team player
- Able to coordinate and supervise.
More Information
-
JOB APPLICATION DETAILS
APPLICATION DETAILS
Application Instructions:
Only applications inclusive of a cover letter, resume and certified certificates will be accepted via the following email address.
[email protected]
Closing date:11 November 2022.
Note that only shortlisted candidates will be responded to.
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