Job Expired

Vacancy Advertisement

Orinoco Call Centre is a citizen -owned private company providing outsourced call centre services both inbound and outbound. The company is looking for suitable qualified, self disciplined, experienced and self driven professionals for the following vacant position tenable in Gaborone

Training Executive

WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE

Main Purpose of the Job

Reporting to the Operations Manager. The Training executive will responsible for ensuring that all staff is trained and equipped with the necessary knowledge on products and systems.

Key Performance areas

Training
Achieve SLA and Performance Measures
Client Relationship Management
Team-work
Self Development

Qualifications and Relevant Experience

A Diploma/ Degree in business related field and COPC will be added advantage

Experience in training/supervising in customer service environment
Minimum of 2 years relevant experience.

Key Competencies and Skills

Customer service skills
Strong communication skills-verbal and written
Quality management
Presentation Skills
Reporting skills
High work Ethic
Team player
Able to coordinate and supervise.

More Information

JOB APPLICATION DETAILS
APPLICATION DETAILS
Only applications inclusive of a cover letter, resume and certified certificates will be accepted via the following email address. [email protected]
Closing date: 20 January 2023.Note that only shortlisted candidates will be responded to.

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