TECHNICAL SERVICES MANAGER – WILDERNESS 391 views

VACANCY 

WILDERNESS (Technical Services Manager)

Make a difference to conservation and community empowerment through high-end, impactful tourism.

Proudly established in Botswana four decades ago, Wilderness is dedicated to increasing the world’s wilderness, together.

WILDERNESS

we are hiring

1. TECHNICAL SERVICES MANAGER – Linyanti Concession

PURPOSE OF POSITION:

The TSM will take daily responsibility to ensure the management of the Maintenance Department with the function of reactive repairs and planned maintenance, which will include managing Company assets and staff members. This position will report directly to the General Manager, with a dual reporting responsibility to the Asset Manager.
The candidate for this position will be qualified and/or have substantial experience of a relevant building trade e.g. electrical, mechanical engineering, plumbing, drainage, construction, painting and decorating etc. Leading a team of maintenance staff, you will be able to demonstrate strong organisational skills to lead, plan and delegate the teams work and be willing to take a hands-on approach to the maintenance and repairs. A major part of this role will be focused on up-skilling the team in order to reduce the number of contractors used.

BRIEF DESCRIPTION OF POSITION

ENSURE EFFICIENT AND PRODUCTIVE MANAGEMENT OF CONCESSION STAFF

• Ensure that the team’s KRAs’ in place

• Ensure that the team’s organogram is in place

• Ensure that the team’s Competency Chart is in place

TO ALWAYS OFFER A SERVICE TO GUESTS WHICH EXCEEDS THEIR EXPECTATIONS

• To set maintenance standards with the team

• To continually train staff in the delivery of the maintenance standards

TO MAINTAIN ALL ASPECTS OF THE MOMBO CONCESSION FACILITIES AND EQUIPMENT

• Align the maintenance standards and concept to the WS brands and values

• Refine the standards and constantly expand on the maintenance program

NEW WORKS AND EQUIPMENT

• Ensure that all new equipment is correctly commissioned in the concession

• Ensure that all new equipment is supplied with both sufficient spares and a detailed manual and spares list

GUEST INTERACTION AND EDUCATION

• Interact with guests on an informative basis as required

MANAGE OR ASSIST IN VARIOUS CONCESSION LOGISTICAL OPERATIONS

• Assist in the correct waste management procedures being adhered to in the concession

• Assist with the removal of all waste from the concession

PROPER MANAGEMENT OF THE ANNUAL OPERATIONAL AND CAPEX BUDGETS

• To assist in annual budget preparation within framework and timetable provided by the Finance Department

• To manage operational monthly expenditure within the annual budgets

TO MANAGE ORDERS WITHIN THE BUDGETS AND SYSTEM DEVELOPED FOR THE CONCESSION

• To understand and respect the ordering system

• To manage orders within the Budgets, for each month and accumulated year to-date

• To endeavor to improve on prices and quality from supplier

TO PRODUCE MONTHLY OPERATIONAL INFORMATION

• Monthly Maintenance operational document to be generated

• To produce concession wage request to Asst BMs

• To keep monthly concession staff attendance register current

TO REPORT INCIDENTS OF WHAT EVER NATURE TO THE GM AT THE EARLIEST POSSIBLE MOMENT AND TO MANAGE THE INCIDENTS IN LINE WITH THE SYSTEMS SET OUT BY THE SAFETY OFFICER

• To be familiar with and manage the systems involving the handling and reporting of incidents of whatever nature (Fire, safety, health, accident etc)

• To ensure incidents are communicated at the earliest possible moment

• To ensure all staff are trained and inducted into the OWS vehicle training program

ENSURE ENVIRONMENTAL AWARENESS IS PARAMOUNT TO ALL STAFF AND THE RUNNING OF THE CAMP OPERATION

• Ensure adherence to and awareness of the requirements in energy conservation

QUALIFICATION & EXPERIENCE

• Minimum of 5 years proven technical experience in a similar background