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Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.
The Role
Managing strategically important Customers, the Account Manager is responsible for developing, maintaining and growing key customer accounts through an effective account management process incorporating the customers’ strategic requirements with value propositions from Sandvik. Travel to customer sites will be necessary, up to 50% of the time.
The role is equal parts managing our relationship in order to grow our overall market share, increase share of wallet, and drive customer loyalty, and managing information flow to and from our internal stakeholders to align the customer approach and understanding.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Sales
- Closing Date: 2026-08-09
Key Responsibilities
- All employees and workers are required to conduct themselves in accordance with our EHS Vision to achieve Zero Harm to; our people, the environment we work in, our customers and our suppliers
- Create and manage a detailed Account Business Plan for each account, which sets out the future business growth of the account by aligning the organizations to co-create long term value within the relationship.
- Develop relationships within both internal and external stakeholders to deliver effective engagement across all levels to ensure that identified value is captured.
- Ensure that the value delivered by all the Sandvik offering is understood by the relevant customer stakeholders at all levels as it applies to them.
- Measure the performance of the customer account against the expectations of the plan and adjust wherever necessary through effective and decisive action.
Requirements
- Degree/ Diploma in Mining Engineering
- Formal qualification in business, mining and/or engineering
- Mandarin & English language proficiency
- Basic Computer Literacy
- Mine Overseer certificate of competence will be advantageous
- Knowledge of Sandvik products and/or services and their applications will be an added advantage
- A valid driver’s license
- High sense of identifying and delivering value.
- Goal driven and have a track record of achieving those great results through teamwork and collaboration.
- Excellent communication skills
- Business development and sales experience with demonstrated growth results.
- Demonstrated ability to identify and successfully execute a plan to achieve a desired outcome
- A high level of initiative, drive, and determination to set targets and achieve goals through exceptional levels of customer satisfaction is a key consideration in the selection for this position.
How to Apply
To apply, please visit: sandvik.wd3.myworkdayjobs.com
REF Code: R0090324 | Job Code: R0090324
About the Company
Sandvik AB is a Swedish multinational engineering company specializing in products and services for mining, rock excavation, rock drilling, rock processing, metal cutting and machining. The company was founded in Gävleborg County, Sweden, in 1862. In 2024, it had approximately 41,000 employees and a revenue of 123 billion SEK, with sales in around 150 countries.
Frequently Asked Questions
What qualifications and experience are typically required for an Account Manager role in Botswana, especially for an international company like Sandvik?
A Bachelor's degree in Business, Marketing, or a related field is often preferred, alongside proven sales experience. Relevant industry certifications or a strong understanding of technical sales, particularly in mining or industrial sectors, can also be highly advantageous.
What are the common day-to-day responsibilities of an Account Manager in Botswana, and does it involve much travel?
Daily tasks include client relationship management, identifying sales opportunities, presenting solutions, and achieving sales targets. Given Botswana's geography and the nature of sales, frequent travel to client sites, often in remote mining areas, is a significant expectation.
What should I know about the local work culture and expectations for an Account Manager in Botswana?
Professionalism, strong interpersonal skills, and respect for local customs are highly valued in the Botswana work environment. Punctuality, strong relationship-building abilities, and a proactive approach to client needs are key for success.
What are the realistic career progression opportunities for an Account Manager in Botswana within a company like Sandvik?
Successful Account Managers can progress into senior sales roles, Sales Team Lead positions, or even regional management roles. Opportunities for specialization in key accounts or cross-functional advancement may also arise with demonstrated performance and continued professional development.
What kind of benefits package can I realistically expect as an Account Manager in Botswana?
Standard benefits typically include annual leave, medical aid contributions, and a pension scheme, aligned with Botswana labor laws. Some employers, especially international ones, may also offer performance-based bonuses, a company vehicle, or fuel allowances due to the travel requirements.
What's the best way to apply for an Account Manager role in Botswana, and what do employers typically look for in candidates?
Applications are usually submitted online through company career portals or professional networking sites. Employers seek candidates with a strong sales track record, excellent communication skills, a deep understanding of customer needs, and a clear demonstration of initiative.