AGENCY AND ADVISORY SERVICES MANAGER – NATIONAL DEVELOPMENT BANK

MAIN PURPOSE OF THE JOB

Reporting to the Head of Client Services the incumbent will be responsible for the development and implementation of Advisory Services and Agency Business for National Development Bank In line with the recently approved Letsema 3-year corporate strategy. This position is tenable in Gaborone.

KEY RESPONSIBILITIES

• Management of Agency and Advisory Services business function
• Manage the insurance Agency and Advisory Services team through effective leadership based on managerial expertise, provision of strategic guidance, emotional intelligence and ability to generate respect and achieve strategic goals
• Strategic A Bonces with potential partners to expand Agency business
• Effectively drive cross-selling initiatives within various business units and stakeholders to maximise the performance of the Agency and Advisory Services Business
• Management of annual budgets, resource management and allocation to optimise utilisation of available resources to achieve set objectives that support the strategic direction of growing Advisory Services and Agency Business
• Training of Sales Teams and other key stakeholders on Advisory Services and Agency Business, including insurance Agency
• Generation of monthly performance reports to guide strategic direction of the Agency and management of operational risk across the function which will include but not limited to the centralization of insurance operations and negotiation with the Broker to drive efficiencies and performance. COP and CPD requirements and. prudential rules
• Compliance to regulatory requirements working with other functions within the Business

• At least 5 years post qualification Insurance experience in Short Term and Long Term insurance underwriting within the insurance industry or Financial Services Sector of which 2 years should have been at Management level.
• Sound knowledge of banking products and systems
• Registrar of Insurance requirements in terms of the insurance laws of Botswana with In-depth knowledge of regulations arid legal procedures
• Creative thinking and excellent negotiation skills
• strong decision-making abilities. decisiveness & Assertiveness

COMPETENCIES

• Collaboration and teamwork
• Innovation
• Business acumen
• Ethics and professionalism
• Analytics and Value Creation
• Effective communication
• Service orientation
• Leveraging talent
• Solid knowledge of insurance practices

REMUNERATION

The Bank offers competitive remuneration