The successful candidate will be responsible for driving new business, developing strategic partnerships (including PSPs), and delivering innovative payment solutions that enhance merchant value propositions and grow transaction volumes.This role requires a strong understanding of the payments ecosystem, card acquiring, POS integration, and digital commerce, combined with exceptional stakeholder engagement and sales execution capabilities.
Job Summary
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Sales
- Closing Date: 2026-10-14
Key Responsibilities
- 1. Business Development & Revenue Growth
- Identify, originate, and close new merchant acquiring opportunities across key sectors.
- Drive growth in card acceptance, POS deployments, and digital payment solutions.
- Execute strategies to increase transaction volumes, market share, and revenue
- 2. Partner & Ecosystem Development
- Build and manage relationships with Payment Service Providers (PSPs), fintechs, and technology partners.
- Build and manage relationships with Segment Relationship Managers, Branch Teams and Segment.
- Structure and negotiate commercial agreements aligned with bank strategy
- Enable POS integration and value-added services through third-party partnerships.
- 3. Client Solutioning
- Design tailored payment solutions for merchants, including:- POS solutions.
- E-commerce gateways.
- Integrated payment experiences.
- Collaborate with product, risk, and technology teams to deliver end-to-end solutions
- 4. Market Intelligence & Strategy
- Analyse industry trends, competitor activity, and emerging payment technologies
- Identify opportunities in digital payments, embedded finance, and alternative acceptance channels.
- Contribute to strategic roadmap for Merchant Services
- 5. Risk, Compliance & Governance
- Ensure all business activities comply with:- Card Scheme rules (Visa, Mastercard)
- Regulatory requirements (Bank of Botswana)
- Internal risk and compliance frameworks.
- Work closely with risk teams to ensure sound merchant onboarding practices.
- 6. Stakeholder Management
- Engage internal stakeholders across:
- Product
- Risk & Compliance
- Technology
- Operations
- Act as a trusted advisor to key clients and partners.
- 7. People Management
- Lead, inspire, and hold a high-performing team accountable-driving a culture of ownership, continuous improvement, and exceptional service delivery while developing talent and decisively addressing under performance .
Requirements
- Bachelor’s degree in Business, Finance, or related field.
- Minimum 3-5 years’ experience in Merchant Services, Payments/Fintech, Business development Sales.
- Strong understanding of: Card acquiring payment ecosystems, POS and payment gateway integrations.
- Proven track record in revenue generation and deal origination.
- We are looking for a candidate who demonstrates: Commercial drive, Strategic Thinking, Relationship Excellence, Resilience & Ownership, Innovation Mindset, Integrity & Professionalism.
How to Apply
To apply, please visit: firstrand.wd3.myworkdayjobs.com
REF Code: R50630
About the Company
FNB Botswana is a licensed commercial bank operating in Botswana under the supervision of the Bank of Botswana. It provides retail, business, and corporate banking services across major urban centres including Gaborone, Francistown, and Maun. The bank launched operations in Botswana in 2011 after acquiring the former Botswana National Bank. FNB Botswana is a wholly owned subsidiary of FirstRand Limited, but it holds its own banking licence and operates independently within Botswana’s regulatory framework.
Banking and financial services in Botswana
Frequently Asked Questions
What qualifications or education do I need to become a Business Development Manager at a bank like FNB in Botswana?
Most employers require a bachelor's degree in Business Administration, Marketing, Finance, or a related field. A postgraduate qualification such as an MBA or professional certifications like CIM (Chartered Institute of Marketing) can strengthen your application. Prior experience in sales, banking, or financial services is typically essential.
What are the typical day-to-day responsibilities of a Business Development Manager in Botswana's banking sector?
You will identify and pursue new business opportunities, build relationships with corporate and individual clients, and develop strategies to grow the bank's market share in the northern region. Daily tasks include client meetings, sales presentations, market analysis, and collaborating with credit and operations teams. Reporting on sales targets and pipeline management is also a core responsibility.
How does workplace culture and employer expectations differ in Botswana's banking sector?
Botswana's banking sector values professionalism, punctuality, and strong relationship-building skills, with an emphasis on respect for hierarchy and formal communication. Employers expect high performance against sales targets while maintaining ethical standards and regulatory compliance. Networking and personal reputation play significant roles in career advancement.
What career progression opportunities exist for Business Development Managers in Botswana's banking industry?
With strong performance, you can advance to Senior Business Development Manager, Regional Sales Manager, or Head of Business Banking. Some professionals transition into specialized roles like Corporate Relationship Manager or Product Head. Long-term paths may include executive positions such as Country Sales Director or Chief Commercial Officer.
What benefits are typically offered to Business Development Managers by major banks in Botswana?
Standard benefits usually include competitive base salary plus performance-based incentives, medical aid coverage, and pension or provident fund contributions. Annual leave typically ranges around 20-25 days, with additional benefits like staff banking products and professional development support. Specific packages vary by employer and seniority level.
How should I apply for a Business Development Manager role at FNB Botswana, and what do employers prioritize in candidates?
Apply through the FirstRand Group careers portal or reputable local job boards like CareerPool Botswana or Kweneng District Council listings. Employers prioritize proven sales track records, local market knowledge of northern Botswana, strong networks, and digital literacy. Tailor your CV to highlight quantifiable achievements and prepare for competency-based interviews focusing on client acquisition and retention.
