Job Expired

Job description

Answer inbound calls
Respond to customer enquiries
Ensure feedback from the customer to further improve the customer service
Build customer loyalty by follow up calls
Manage filling, mailing, correspondence and other management tasks

Requirements

WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE

Diploma in Call Centre Management
Certificate in Call Centre Management
Two (2) years previous experience as a Call Centre Agent or related position
Compliance and Procedures
Interpersonal and communication
Strong Analytical Skills
Customer Service experience
Proficient computer skills, Microsoft office, Word, PowerPoint, Outlook and Excel

Key Performance Area

Commitment
Quality of service and advice
Customer satisfaction
Transparency
Proactively

More Information

JOB APPLICATION DETAILS
  Closing date and application instructions

 All applications should include a cover letter with 2 references, an up to date curriculum vitae, certified copies of qualifications and a copy of ID. Interested and qualified should forward their applications to:

The Human Resource Manager
P.O Box 1708 AAD Poso House
Gaborone,Botswana

Applications can also be hand delivered to:

Babereki Investments (Pty) Ltd
Head Office
Plot 54374, Block C Grand Union Building, CBD,
Gaborone, Botswana
Closing Date: 21st June 2019
Please note that the correspondence will limited to shortlisted candidates only.