Join our team and help us keep our apartments clean, welcoming and ready for every guest.

Job Summary

Employer: Ribbon 210 Apartments
Job Type: Full-time
Location: Gaborone, Botswana
Category: Hospitality
Closing Date: 2026-10-20

Key Responsibilities

Clean and prepare apartments to a high standard between guest stays.
Ensure all rooms, bathrooms, kitchens and common areas are clean and well presented.
Change linens, make beds and restock basic amenities.
Dispose of waste and maintain cleanliness throughout the apartment.
Check and report any maintenance issues or missing items.
Follow cleaning checklists and ensure apartments are guest-ready on time.
Handle and care for cleaning equipment and supplies.

Requirements

Previous cleaning experience.
AirBnB or hospitality cleaning experience will be an added advantage.
Attention to detail.
Reliable, punctual and trustworthy.
Able to work independently.
Physically fit and able to do cleaning tasks.
Good communication skills.

How to Apply

Apply by email: rebatot@gmail.com
Phone: 75622287

Frequently Asked Questions

What qualifications or education do I need to become a cleaner at a hospitality establishment like Ribbon 210 Apartments?

Most employers in Botswana require a minimum of Junior Certificate (JC) or Botswana General Certificate of Secondary Education (BGCSE), though some accept Primary School Leaving Examination (PSLE) with relevant experience. A short course in housekeeping from institutions like Botswana Hotel and Tourism Training Institute (BHTTI) or local vocational colleges can improve your chances. No formal degree is typically required, but basic literacy and numeracy skills are essential for following instructions and safety protocols.

What are the typical day-to-day responsibilities of a full-time cleaner in Botswana's hospitality sector?

Daily tasks include cleaning guest rooms, common areas, and restrooms; changing linens; restocking supplies; and reporting maintenance issues to supervisors. You may also handle laundry duties, waste disposal, and occasional deep cleaning of carpets or upholstery. Punctuality and attention to detail are highly valued, as guest satisfaction directly impacts the establishment's reputation.

What is the work culture like for cleaners in Botswana, and what expectations should I be prepared for?

Botswana's hospitality sector emphasizes respect for hierarchy, so following supervisor instructions and maintaining professional conduct with guests is crucial. Employers expect reliability, honesty, and discretion when handling guest belongings. Dress codes are usually strict, requiring uniforms or designated attire, and you should be prepared for physically demanding work including standing, bending, and lifting for extended hours.

Are there realistic opportunities for career progression from a cleaner role in Botswana?

Yes, dedicated cleaners can advance to senior housekeeper, supervisor, or housekeeping manager positions with experience and demonstrated leadership. Some pursue further certifications at BHTTI or similar institutions to transition into front office, guest relations, or even hotel management roles. Networking within the Botswana Hospitality and Tourism Association and consistently strong performance reviews are key to unlocking these opportunities.

What typical benefits should I expect as a full-time cleaner in Botswana's hospitality industry?

Standard benefits often include paid annual leave as mandated by Botswana's Employment Act, typically 15-20 working days per year. Some larger establishments offer medical aid contributions, pension schemes through the Botswana Public Officers Pension Fund or private providers, and uniform allowances. However, benefits vary significantly by employer size and type, so always clarify these details during your interview.

How do I apply for cleaner positions in Botswana, and what do employers look for during the hiring process?

Apply by submitting a concise CV and cover letter directly to the establishment, through job portals like Botswana Jobs, or via newspaper advertisements common in publications like Mmegi or The Botswana Gazette. Employers prioritize candidates with traceable references, a clean police clearance certificate, and prior experience in hospitality or domestic work. Demonstrating reliability, a positive attitude, and willingness to learn during interviews significantly improves your chances.