COMMERCIAL SALES AND DIGITAL SUPPORT COORDINATOR – Orange Botswana

Job description

Orange invites candidates who wish to be part of a dynamic workforce to apply for the following position:

Commercial Sales and Digital Support Coordinator

Reporting to the Sales Support Lead, the successful candidate will be responsible for supporting the Retail, Indirect Sales, and all commercial frontlines by preparing an annual sales animations & merchandising plan within the sales department. Furthermore, the candidate will be responsible for coordinating all forms of sales animations and merchandising products in sales activities, developing animations and group challenges for sales teams, and coordinating the Commercial department’s internal communication and digital platforms.

The main duties include but are not limited to:

• Support the sales team with any sales animation activity and branding materials campaign, while adhering to the sales and marketing strategy lines and considering the cost/result approach.
• Define, organise, manage and coordinate the distribution chain of merchandising and POS materials and assist the logistics team.
• Collaborate with communications agencies and some suppliers/providers directly on all sales animations and merchandising activities.
• Provide accurate information on Orange’s merchandising products and animation activities portfolio.
• Provide periodic reporting.
• Key point of contact for the Group in terms of commercial challenges.
• Develop animations and group challenges for sales teams.
• Coordinate the Commercial department internal communication and digital platforms.
• Coordinate the annual massive week long consumer fair and the sales team.
• Coordinate the new site launches activities where new GSM site networks are officially handed over to the rural communities.
• Coordination of sales animation activities at Orange retail shops that are underperforming or struggling to meet monthly targets.
• Coordinate animation activities at shops, partner service points, B2B support around the country educating customers and alerting them of the availability of orange products and services at the service points.
• Coordinate and drive usage & support of our digital platforms (Right Q, Plazza, etc)
• Generate a fortnightly report on status of sales merchandise at warehouse
• Developing, managing, and animating the editorial communication line for the commercial department.
• Conceptualizing and implementing a digital transformational plan for the commercial team.

Skills:

• Customer Centric.
• Good oral & written communication skills.
• Strong passion for digital platform innovation and adoption.
• Deep personal involvement in the company and good organization skills.
• Persuasion and Creative.
• Team player and cooperative.
• Strong interpersonal skills, Initiative taker & strong ownership- even on tasks beyond his current level.
• Objective based oriented.
• Strong analytical and operational skills.
• Excellent organizational, interpersonal, and problem solving skills.
• Computer literate advanced level (Microsoft word, excel, power point).

Requirements

Qualifications and experience:

• Certificate/Diploma in Business Studies.
• 1 year of experience in a distribution/ retail/ corporate environment, including digital innovation (Telecommunications’ experience would be an advantage).