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12 hours ago
To conduct risk management through cost effective legal recovery of outstanding bad debt exposure by instructing 3rd party professional service providers and engaging with internal customers in the Recoveries, legal and insolvency process.
Job Summary
- Employer: FNB (First National Bank), part of FirstRand Group
- Job Type: Full-time
- Location: Gaborone, Botswana
- Category: Legal
- Closing Date: 2026-10-29
Key Responsibilities
- Formulate the appropriate recovery strategy to recover as much as possible and to mitigate any additional impairments;
- Instruct panel attorney to institute legal action against all liable parties and management of legal process until the matter is resolved/finalised;
- Initiate, entertain and approve any negotiations or settlements proposals within personal discretion and refer to mandate official if outside personal mandate;
- Provide ongoing instructions to attorney inclusive of evidence required by court such as factual evidence, reconciliations and documentation;
- Draw and review submission of claim and documentation required in liquidations/sequestrations and deceased estates;
- In liquidation/sequestration ensure that the liquidator is protecting the Bank’s interest with regards to our assets, whether it is a vehicle, immovable property or any other;
- Assess the risk position by analysing the overall security position to ensure the correct level of impairment is raised;
- Perform financial and non-financial analysis on the client that will support and underpin the recovery strategy to be implemented for a particular group or customer;
- Produce relevant management information and statistics as required;
- Report all risk and loss events as a result of fraud and/or error;
- Action all new accounts within prescribed time frame;
- Follow up on all accounts regularly and manage diary dates;
- Ensure that correct risk types and status codes are allocated to accounts;
- Accept full and final settlements or refer if outside mandate;
- Recommend write-off in terms of the write off policy;
- Attend any meetings or committees as and when required, e.g monthly Recoveries meetings and/or portfolio committees;
- Negotiate with clients where necessary within own mandates, on the most favourable terms possible and the execution of written recommendations to mandate holders and or committees in respect of those matters which exceed own mandate;
- Requesting of valuations of properties;
- Sign all documentation e.g. affidavits for legal action when required;
- Appear in court and present evidence when required to do so;
- Decide whether to grant leave to defend or proceed with Summary Judgment application;
- Accept payment arrangements and monitor adherence to the agreement;
- Consider and accept/recommend any offers on security assets like vehicles or immovable property;
- Attend to and finalise all queries/disputes and complaints from clients;
- Peruse offers to purchase (e.g. on property) and make detailed recommendation as to whether it should be accepted or not;
- Attend auctions as and when required;
- Visit properties and attorneys as and when required;
- Responsible to provide instructions to 3rd party service providers as first point of entry with clear guidelines including monitoring the progress to protect the Bank’s interest;
- Maintain effective and professional working relationships with attorneys, EDC’s, insolvency practitioners and auctioneers;
- Identification of poor performance trends and recommendations to management to exit relationship;
- Pro-actively manage legal risks associated with the legal recovery portfolio;
- Embed and maintain internal stakeholder relationships with Business Units including monthly interactions to discuss and resolve account specific issues and opportunities;
- To optimise recovery cash flows by implementing effective and timely action;
- Ensure that security values are updated and correct as to ensure that losses are accurately accounted for in terms of policy and accounting practices;
- Investigate and question 3rd party fees and commission invoices including Liquidation and Distribution accounts to ensure correctness and to minimize the level of legal and other expenses;
- Assertive engagements with clients and service providers in order to close transactions, settlements and compromises to the benefit of the Bank focusing on the releasing of impairment requirements and recovering as much as possible.
Requirements
- A Bachelor of Law Degree or related Insolvency or Legal Diploma
- 3 years Credit, Legal or Insolvency experience.
How to Apply
To apply, please visit: firstrand.wd3.myworkdayjobs.com
REF Code: R54520
About the Company
FNB Botswana is a licensed commercial bank operating in Botswana under the supervision of the Bank of Botswana. It provides retail, business, and corporate banking services across major urban centres including Gaborone, Francistown, and Maun. The bank launched operations in Botswana in 2011 after acquiring the former Botswana National Bank. FNB Botswana is a wholly owned subsidiary of FirstRand Limited, but it holds its own banking licence and operates independently within Botswana’s regulatory framework.
Banking and financial services in Botswana
Frequently Asked Questions
What qualifications or education do I need to become a Credit Recoveries Analyst at FNB Botswana?
Most banks in Botswana require a diploma or degree in Finance, Accounting, Law, or Business Administration. Professional certifications like ACCA, CIMA, or ICAEW are advantageous but not always mandatory for entry-level roles. Strong numeracy skills and knowledge of Botswana's debt collection laws are highly valued.
What are the typical day-to-day responsibilities of a Credit Recoveries Analyst?
You will analyze non-performing loan portfolios, contact defaulted customers to negotiate repayment arrangements, and prepare legal documentation for debt recovery proceedings. The role involves close collaboration with external attorneys and maintaining compliance with Bank of Botswana regulations. Regular reporting on recovery rates and portfolio performance to senior management is also expected.
How does workplace culture at FNB Botswana typically operate for Legal category roles?
FNB Botswana maintains a professional, performance-driven culture with emphasis on customer confidentiality and regulatory compliance. Punctuality and formal business attire are standard expectations in banking environments across Gaborone. Team collaboration is important, though individual targets for recovery rates are closely monitored.
What career progression opportunities exist for Credit Recoveries Analysts in Botswana's banking sector?
Analysts typically advance to Senior Credit Recoveries Analyst or Team Lead positions within three to five years. Further progression may include roles in Credit Risk Management, Legal Services Manager, or Head of Collections depending on performance and additional qualifications. Some professionals transition to compliance or forensic auditing departments within FirstRand Group.
What employee benefits are commonly offered for full-time Legal roles at major banks in Botswana?
Standard benefits typically include medical aid coverage, pension contributions, and annual leave in line with Botswana's Employment Act. Banks often provide additional perks such as performance bonuses, study assistance for professional qualifications, and funeral cover. Specific benefit structures vary by employer and are usually detailed during the offer stage.
How should I apply for a Credit Recoveries Analyst position at FNB Botswana, and what do employers prioritize in candidates?
Applications are typically submitted through the FirstRand Group careers portal or major Botswana job boards like Botswana Jobs and CareerPool. Employers prioritize candidates with demonstrated integrity, experience in credit or collections environments, and strong negotiation skills. Highlighting knowledge of Botswana's National Credit Act and Insolvency Act will strengthen your application.
