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4 hours ago
People Connections is looking for energetic, customer-focused and results-driven individuals, with proven customer service and sales ability to join its team as Direct Sales Agents. They will be deployed across various service providers in different areas of the Southern region of Botswana.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Sales
- Closing Date: 2026-09-04
Key Responsibilities
- Selling products and services to new and existing customers.
- Identifying and acquiring new customers through various sales channels and activations.
- Presenting products effectively, handling objections and closing sales to meet targets.
- Processing customer orders, KYC and onboarding accurately.
- Assisting customers with service activation and providing after-sales support.
- Handling and resolving customer queries and complaints professionally and escalating unresolved matters appropriately.
- Maintaining accurate customer and sales records.
- Performing any other reasonable duties related to the position.
Requirements
- A Certificate in Sales & Marketing, Business Administration or related equivalent qualification. A higher qualification will be an added advantage.
- Previous sales, direct marketing, customer service or field sales experience will be an added advantage.
- A valid Class B driver’s license will be an added advantage.
- Experience in customer-facing or related sales will be an added advantage.
How to Apply
Apply online: www.peopleconnections.co.bw
Phone: 3975917 / 3915503
Phone: 3975917 / 3915503
Frequently Asked Questions
What qualifications do I need to become a Direct Sales Agent in Botswana?
Most employers require a BGCSE (Form 5) certificate or equivalent, though some accept a Junior Certificate with strong sales experience. A diploma or certificate in marketing, business, or sales from a local institution like BAC can be an advantage. Excellent communication skills in both English and Setswana are usually essential.
What are the typical day-to-day responsibilities of a Direct Sales Agent?
Daily tasks usually include prospecting for new clients through door-to-door visits, phone calls, and community outreach, then presenting products or services and closing sales. You will also be expected to meet weekly or monthly sales targets, keep accurate records of client interactions, and follow up on leads. Some roles involve attending team meetings and reporting progress to a sales supervisor.
What is the work culture like for sales agents in Botswana?
Sales work in Botswana tends to be target-driven, so self-discipline and resilience are highly valued. Building trust through personal relationships and respectful communication is important, as many communities respond better to face-to-face engagement. Punctuality, professional appearance, and honesty are strongly emphasised by employers.
What career growth can I expect as a Direct Sales Agent?
Strong performers often progress to Senior Sales Agent, Team Leader, or Sales Supervisor positions within one to three years. With consistent results, you can move into roles such as Sales Manager, Branch Manager, or Key Account Manager. Some agents also transition into related fields like customer relationship management or marketing.
What benefits do Direct Sales Agents typically receive in Botswana?
Benefits vary by employer but commonly include basic pay plus commission, paid annual leave, and sometimes medical aid contributions or pension fund participation under the employer's scheme. Many roles also offer transport allowances or airtime allowances since the job involves travel and client contact. Always confirm the full benefits package during the interview stage.
How do I apply for a Direct Sales Agent position, and what do employers look for?
Applications are usually submitted via email, company websites, or walk-in submissions with a CV and certified copies of your certificates. Employers look for confidence, a positive attitude, willingness to work flexible hours including weekends, and evidence of meeting targets in previous roles. Highlighting any prior sales, marketing, or customer service experience will strengthen your application.