Insurance Claims Manager (Gaborone) – HR on Point

Responsibilities:

– Managing a team
– Working with management to adjust procedures as needed
– Handling and processing official paperwork
– Ensuring legal compliance of the claims process
– Building and motivating the team to hit productivity goals
– Attending educational sessions in the event of new laws or
changing business directives
– Settling difficult or complex claims

Experience & Qualifications:

– At least 5 years of experience in insurance claims, 2 years
as an insurance claims manager
– At least 2 years of experience in a leadership position
– In-depth understanding of legal regulations
– Excellent analytical and problem-solving skills
– Customer service background
– Ability to organize, document, and control both digital and
physical data
– Willingness to travel
– Bachelor’s degree in a related field