RECEPTIONIST – Lil- Que Consultants (Pty) Ltd 1311 views

RECEPTIONIST WANTED
JOB BRIEF

Our client a civil works and road surfacing contractor who is registered under the Companies Act and with PPADB is looking for a Receptionist to be the first point of contact of clients and supplies of the business. The receptionist should be experienced, competent, manage time efficiently, and be very well organized.

KEY PERFORMANCE AREAS

⦁ Answer and direct phone calls in a polite and friendly manner
⦁ Welcome visitors in a warm and friendly manner, and answer any questions visitors have
⦁ Maintain reception area and all common areas in a clean and tidy manner at all times
⦁ Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
⦁ Keep detailed and accurate records of visitor requests and of calls received
⦁ Receive deliveries; sort and distribute incoming mail
⦁ Take inventory of supplies and restock as needed
⦁ Maintain the general office filing system
CANDIDATES
At a minimum, the successful candidate should have the following background:
a) Diploma in Business Management/ Administration or equivalent
b) Minimum 5 years’ experience working as a receptionist or in a similar role
c) Secretarial certificates, qualifications and professional memberships are an added advantage.

COMPETENCIES

The following competencies are required:

⦁ Proven experience as a receptionist or in a similar administrative role
⦁ Strong verbal and written communication skills to interact clearly with customers, suppliers, and other employees
⦁ Strong organizational skills to keep accurate records and find important information quickly
⦁ Excellent time management skills to prioritize and complete a variety of tasks throughout the day
⦁ Patience and listening skills to respond appropriately and interact positively with upset customers
⦁ Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
⦁ Proficiency in Microsoft Office products (Word, Excel, and PowerPoint) and the ability to learn company-specific software if required