Alexforbes Botswana is inviting interested candidates to apply for the position of Registry and Records Management Officer.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Administration
- Closing Date: 2026-09-14
Key Responsibilities
- Manage and maintain the organization’s records and documents.
- Ensure compliance with records management policies and procedures.
- Support the filing and retrieval of documents as required.
- Assist in the development and implementation of records management systems.
- Provide administrative support to the team as needed.
Requirements
- Minimum of a Diploma in Records Management or related field.
- Proven experience in records management and office administration.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and records management software.
- Excellent communication and interpersonal skills.
How to Apply
Apply by email: careers@alexforbes.co.bw
About the Company
Alexforbes is a leading financial services provider in Botswana, committed to empowering individuals and institutions with expert retirement, investment, and healthcare solutions. Operating from its office in Gaborone, the company offers a comprehensive range of services, including retirement fund administration, actuarial consulting, and investment advisory tailored for the local market. They serve a diverse client base, from large corporate employers and retirement funds to individual members across Botswana. Alexforbes leverages its deep regional expertise and global insights to help Batswana secure their financial futures and achieve well-being. Their local operations are dedicated to delivering impactful, client-centric solutions that meet the unique needs of the country.
Empowering financial well-being and retirement solutions for Botswana.
Frequently Asked Questions
What qualifications or education are typically required for a Registry and Records Management Officer role in Botswana?
Most employers require a diploma or degree in records management, information science, business administration, or a related field. Professional certifications such as the Certified Records Manager (CRM) or qualifications from the Botswana Qualifications Authority (BQA) are advantageous. Relevant experience in managing physical and electronic records, knowledge of Botswana’s Public Records Act, and proficiency with record‑keeping software are also expected.
What are the common day‑to‑day responsibilities of this role?
The officer oversees the creation, classification, storage, retrieval, and disposal of both paper and digital records in line with organizational policies and legal requirements. Daily tasks include maintaining the filing system, conducting regular audits, assisting staff with record inquiries, and ensuring data protection and confidentiality. They also liaise with IT to manage electronic document management systems and prepare reports on records compliance.
How does the local work culture in Botswana influence expectations for this position?
Botswana’s workplace culture values punctuality, respect for hierarchy, and a collaborative team approach, so reliability and clear communication are important. Employers expect adherence to both formal procedures and a service‑oriented attitude when assisting colleagues across departments. Demonstrating integrity, confidentiality, and a willingness to adapt to evolving record‑keeping technologies is highly regarded.
What realistic career progression or growth paths can someone expect in this field?
Starting as a Registry and Records Management Officer, professionals can advance to senior records officer, records manager, or head of information governance roles. With additional certifications and experience, opportunities exist to move into broader administrative management, compliance, or IT‑focused positions such as data governance analyst. Continuous professional development and networking within Botswana’s information management community support upward mobility.
What typical benefits do employers in Botswana offer for this role, and how should one apply?
Benefits generally include paid annual leave, sick leave, medical aid contributions, and pension or provident fund schemes in accordance with Botswana’s Employment Act. Some employers also provide training allowances, wellness programs, and performance‑based bonuses. To apply, candidates should submit a detailed CV and cover letter highlighting relevant qualifications and experience, follow the employer’s application portal or email instructions, and be prepared for competency‑based interviews and possibly a practical records‑management test.