View more
4 hours ago
We’re Hiring Sale Representatives for Gaborone & Mahalapye Regions.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Sales
- Closing Date: 2026-09-06
Key Responsibilities
- Welcome and assist customers with enquiries and purchases
- Provide product information and recommend suitable options
- Work towards and achieve sales targets
- Maintain a clean, organised and professional sales environment
- Handle customer concerns and ensure customer satisfaction
Requirements
- Minimum BGCSE Level Certificate
- At least 1 year of experience in retail or consumer goods sales
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Knowledge of mobile phones and technology is an added advantage
How to Apply
Apply by email: admin@cellphonewarehousebw.com
Phone: 777 97 222 / 777 05 555
Phone: 777 97 222 / 777 05 555
About the Company
Cellphone Warehouse is a mobile device and consumer electronics retailer operating in Botswana, trading through its online store at cellphonewarehousebw.com. The company stocks a wide range of products including smartphones from brands such as Samsung, Huawei, Nokia and Tecno, as well as wearables like Blackview and Fitbit devices. Its catalogue also extends to other popular electronics, including PlayStation products, catering to shoppers across Botswana. Prices are listed in Botswana Pula (e.g., items around P1,799), with online shopping features such as add-to-cart available to customers nationwide.
Botswana's destination for smartphones, wearables and electronics
Frequently Asked Questions
What qualifications do I need to become a Cellphone Warehouse Sales Representative in Botswana?
Most employers in Botswana require a BGCSE (Form 5) certificate or equivalent, though a Diploma in Sales, Marketing, or Business Administration is an advantage. Strong communication skills in English and Setswana are highly valued. Prior retail or customer service experience can sometimes substitute for formal qualifications.
What are the typical day-to-day responsibilities of a cellphone sales representative?
Daily duties include greeting and assisting customers, demonstrating phone features, processing sales and activations, handling stock displays, and meeting monthly sales targets. You will also handle after-sales queries, SIM card registrations (SIM registration compliance with BTA regulations), and upselling accessories, airtime, and data bundles.
What do employers in Botswana look for when hiring for this role?
Employers typically look for candidates with strong interpersonal skills, a target-driven mindset, honesty, and neat presentation. Familiarity with mobile products, point-of-sale systems, and basic computer literacy gives you an edge. A clean criminal record is often required since the role involves handling cash and stock.
What benefits can I expect as a sales representative in Botswana?
Common benefits include paid annual leave, sick leave per the Employment Act, and contributions to pension or medical aid schemes depending on the employer. Some companies offer staff discounts on phones and airtime, plus commission or performance bonuses on top of the base salary. Benefits vary by employer, so always confirm during the offer stage.
What career growth opportunities exist from this role?
Sales representatives can progress to Senior Sales Representative, Shop Supervisor, Assistant Branch Manager, and eventually Store or Area Manager roles. Consistently meeting targets and showing leadership potential accelerates advancement. Some also move into related fields like key account management, training, or marketing within the telecoms sector.
How do I apply for a Cellphone Warehouse Sales Representative position in Botswana?
Prepare a concise CV highlighting your education, customer service experience, and any sales achievements, then apply through company websites, local job portals, or by delivering your CV directly to branch managers. Follow up politely after applying, as many Botswana retailers value initiative. Be ready for an interview that may include a role-play or customer interaction scenario.