Job Expired
- COLLECTOR (2*) 2 YEAR FIXED-TERM CONTRACT – IRC204718
Reporting to the Team Leader, the successful incumbent will be required to recover outstanding arrears through engaging customers telephonically.
Duties and responsibilities include, but are not limited to:
- Collect arrears and negotiate acceptable payment arrangements and settlements, in line with the mandate
- Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners
- Contribute to the development & improvement of area-specific standards, procedures and processes to ensure continued quality and service improvement
- Report on transactional and process activity progression within set guidelines to provide timely information for decision making
- Carry out collections processes within the mandate, meeting all targets and quality standards.
- Comply with governance in terms of legislative and audit requirements.
- Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
- Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained
- Contribute to the successful implementation of change initiatives by providing support related to own area of specialisation
Education & Experience:
WE ARE STILL MAKING CVs FOR P120. COVER LETTERS FOR P60
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
- Advanced Diploma in Business, Commerce or Management Studies (degree would be an added advantage)
- 1-2 years’ experience in a similar environment
Competencies & Skills:
- Computer literate
- Sense of urgency
- Good verbal, communication, and interpersonal skills
- Attention to detail
- Ability to resolve problems quickly and efficiently
- Displays accountability for his/her duties
- Ability to manage sound relationships with all stakeholders, providing timeous feedback
Interested applicants are requested to log onto
https: www.firstrandjobs.mobi/ and upload their Curriculum Vitaes (CVs) no later than 9th September 2021.
- This job has expired!
Email Me Jobs Like These
New Job Alert
Never miss a chance!
Let us know your job expectations, so we can find you jobs better!
Top Companies Hiring
Job Categories
- Account Management (1)
- Accounting (18)
- Administration (7)
- Advisor (1)
- Agent (1)
- Agriculture (2)
- Anaesthesiologist (1)
- Analyst (2)
- Architect (1)
- Artisan (1)
- Assistant (1)
- Auditing (3)
- Banking (2)
- Beauty Therapist (1)
- Blasting Assistant (1)
- Board Positions and Memberships (1)
- Bookkeeper (1)
- Branch Manager (2)
- Business Development (5)
- Buyer (1)
- CAD Technician (1)
- Call For Applications (1)
- Cardiologist (1)
- Cashier (3)
- Chef (7)
- CHIEF EXECUTIVE OFFICER (1)
- Civil Engineers (1)
- Claims Manager (1)
- Cleaner (4)
- Clerical (1)
- Clerk (2)
- Coach (1)
- Communication (1)
- Compliance (1)
- Construction (6)
- Consultant (2)
- Contracts Manager (1)
- Cook (1)
- Coordinator (8)
- Corporate Services (1)
- Counselling (3)
- Customer Relations (1)
- Customer Service (1)
- Diesel Plant Mechanic (1)
- DIRECTOR (1)
- Directorship (1)
- Doctors (4)
- Drivers (10)
- Editor in chief (1)
- Education (9)
- Electric Engineer (3)
- Electrician (5)
- Engineering (23)
- Executive (3)
- Extra Heavy Duty Driver (1)
- Farm Workers (2)
- Field Assistants (1)
- Field Technician (1)
- Finance (2)
- Finance Manager (2)
- Financial Analyst (1)
- FITTER (1)
- Fitter & Turner (1)
- Foreman (1)
- Gatekeeper (1)
- General Manager (2)
- General Worker (2)
- Geologist (1)
- Graduate Trainees (1)
- Graphic Designer (2)
- Greaser (1)
- Hairdressers (1)
- Handyman (2)
- Health & Safety (2)
- Health Care (6)
- Healthcare Assistants (1)
- Heavy Duty Plant Mechanic (1)
- Herdboy (1)
- Hospitality (1)
- Human Resources (6)
- ICT (1)
- Information Systems (1)
- Information Technology (6)
- Insurance (4)
- Internship (3)
- Interpreter (1)
- Labourer (2)
- Lecturers (6)
- Legal (3)
- Loan Officer (1)
- Maintenance Assistant (1)
- Maintenance Engineer (2)
- Maintenance Manager (1)
- Maintenance Planner (2)
- Management (8)
- Management Couple (1)
- MANAGER (11)
- Marketing (2)
- Mechanic (2)
- Mechanical Engineer (5)
- Mechanics (3)
- Media (1)
- Medical (1)
- Medical Officer (2)
- Mining (2)
- Music (2)
- NGO (1)
- Nightwatchman (1)
- Nursing (9)
- Officer (5)
- Operations (1)
- Operations Manager (3)
- Optometrist /Optician (1)
- Pastor (1)
- Pharmacists (5)
- Pharmacy Technician (1)
- Physiotherapist (1)
- Planner (2)
- Plant Manager (1)
- Principal (1)
- Procurement (3)
- Project Management (10)
- Project Planner (1)
- Public Health (1)
- Quality Assurance (2)
- Quality Control (2)
- Quantity Surveyors (1)
- Radiographer (2)
- Radiologist (1)
- Receptionist (3)
- Safari (1)
- Sales (1)
- Sales & Marketing (12)
- SALES AGENTS (1)
- Sales Representative (2)
- Security (1)
- Security Guards (3)
- SHE Officer (2)
- Shop Assistant (1)
- Site Foreman (1)
- Site Manager (1)
- Social Media (2)
- Social Media Management (1)
- Social Work (2)
- SPECIALIST (2)
- Steel fixer (1)
- Stores (1)
- Superintendent (1)
- Supervisor (3)
- SURGEON (1)
- Surveyor (2)
- Systems Integrator (1)
- Tailor (1)
- Teachers (6)
- Technician (11)
- Tourism Officer (2)
- Translator (3)
- Urologist (1)
- Veterinary Services (1)
- Worker (1)
- Workshop Foreman (1)
- Workshop Manager (2)
Location
- Gaborone (144)