Remote / Permanent Full Time
The Role
WE ARE STILL MAKING CVs FOR P100. COVER LETTERS FOR P50
Pay with FNB EWallet to 76981238 or Orange Money on number 76981238
Whatsapp us on +26776981238
JOIN US ON OUR WHATSAPP CHANNEL HERE
You’ll be one of Peek Vision’s first design hires and play a key role in helping us better understand and articulate our user needs to build considerate, simple mobile and web experiences that help our partners meet beneficiary needs and run impactful eye health programmes.
We are at an exciting time in our journey as we look to scale our partnerships and grow our impact – your role will help lay the foundation for a design function that can support this.
What you will work on
At Peek, we believe making population need visible to eye health providers improves equitable access to eye health. We help NGO-run eye health programmes strengthen pathways to care and monitor these to see who is and isn’t reaching treatment.
Frontline staff use Peek Capture, our Android smartphone app, to identify eye conditions in the field and refer them to treatment. Peek Admin, our web-based data platform allows programme teams to monitor impact and respond in targeted ways.
By impact, we mean how many people have been identified with a need, and what proportion of these have reached some form of treatment and had their need met.
Role and responsibilities
You enjoy getting to underlying user needs in ideas or requests, shaping solutions through validation and shipping changes that are measurably valuable.
As an experienced designer with in-house product experience in Agile environments, you’re familiar with the lifecycle of validation to development and can help us evolve our ways of working. You enjoy rethinking and validating solutions for new and better experiences, but value delivery over theory and have proven experience of shipping incremental improvements.
You’re a skilled facilitator who can engage colleagues less familiar with a user-centered approach, build on their knowledge and join dots between teams to grow internal understanding of our products and bring value to our users.
Lead design for our core product
- Create and advocate for intuitive and accessible experiences, collaborating closely with our Development and partner-facing programme delivery teams
- Be responsible for all design artefacts, from insights and mapping to UI, eventually maintaining a library of key learnings, flows and interaction patterns
- Be pragmatic about the trade-offs involved in creating the best possible experience within a given scope of change and able to give a rationale for your design decisions
Grow our understanding of who we design for
- Identify research questions and find the best way to answer them, whether through lightweight testing sessions, surveys, reviewing previous sessions, and analysing these for the essentials
- Work to understand the what, why and how of a problem to ensure we’re shipping the right thing and anchor functionality in user goals, whether in the form of user needs / stories / JTBD
- Build internal understanding of our product value and capabilities with artefacts that help teams within Peek better understand our product
Keep an eye on the larger mission
- Understand the current state of our product and the role it plays in Peek’s mission, so the experience is aligned with a longer-term vision
- Support new areas of product discovery by helping translate clinical best practice and recommendations into testable options for end users
Context and fit
Kickstart collaboration: You’ll work with a number of partner-facing teams besides Development, namely those who support programmes and provide training and support. As a self-starter, you can initiate collaboration and have ways of bringing people together around tangible options for improvement.
Strive for clarity: Whether it’s turning raw data into units of meaning, or making sense of different requirements, you’re not afraid of tackling complexity or ambiguity as you seek to clarify things for yourself and others. You’re a confident and clear writer.
Empathise with others: You listen deeply when it comes to both users and colleagues, keep people at the core of your practice and design in service to human need. You understand that human relationships are at the heart of product.
Communicate your craft: You love and continue to be curious about design, can visualise and evidence your thinking to others and have methods for organising your process so others can work with you easily.
This role is a great fit for you if:
- You’ve worked in-house on a consumer-facing product
o We value agency or consultancy experience – especially in terms of communicating with various stakeholders – but ideally you have in-house product experience, owning design to shipping.
- You work well with ambiguity and enjoy defining your role
o You’re comfortable in an evolving role, don’t need top-down direction and prefer to shape the best ways of working together. You can communicate honestly and ask for what you need.
- You enjoy being hands-on rather than delegating
o You likely have experience leading a design team, but you still enjoy practising your craft. There will be more to lead as our design capability grows in time.
- You’re comfortable working with a variety of people
o We’re not a tech-led startup environment, but have a number of ways of working across teams. Our roots are in public health and clinical research, along with a range of experience in engineering, programme delivery and fundraising.
Location – Remote. Our teams are global, but chiefly based in the UK (London and thereabouts), Kenya and Botswana.
More Information
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JOB APPLICATION DETAILS
APPLICATION INSTRUCTIONS:
To apply, please email your portfolio, CV and cover letter to [email protected] by 15th February 2021, clearly stating the job title in the subject line of your email.
Please say that you got this job advertisement through Jobs Botswana
- This job has expired!
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