Multi-Skilled Consultant E-IRC176605 at Main Mall, Capitol Building, Gaborone, South-East District, Botswana in FNB Botswana Mall Branch
Ends 25 Sep 2019
PURPOSE
To provide customers with appropriate self-service solutions to maximize sales through the identification of cross-selling opportunities.
EXPERIENCE AND QUALIFICATIONS
- Minimum requirements:Diploma in Sales or Marketing.
- Preferred Requirements: Bachelor’s Degree Sales or Marketing.
- At least three years’ experience in a sales and service environment.
RESPONSIBILITIES
- Measured using the branch percentage measure of deposit transactions < R 10 000 migrated from the Tellers to Self Service devices, against your total migratable transactions.
- Measured using the branch percentage measure of withdrawal transactions < R 3 000 migrated from the Tellers to Self Service devices, against your total migratable transactions.
- Measured using the total number of monthly core accounts opened Vs. monthly total number of transacting customers.
- Measured using the branch total number of eRegistrations and activations as a percentage of the total number of core accounts in the branch.
- Measured using the total in-branch migratable service transactions in minutes as a percentage of the total branch service minutes. The achievement is measured monthly and the score is obtained from the migration scorecard.