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8 hours ago
Reporting to the Branch Manager, based in the Head Office, the incumbent will provide administrative support to the Sales Department by coordinating customer orders, preparing quotations, managing customer enquiries, maintaining accurate sales records and liaising with customers, suppliers and internal stakeholders to ensure efficient service delivery.
Job Summary
- Type: full-time
- Location: Gaborone
- Category: Sales
- Closing Date: 2026-07-17
Key Responsibilities
- Manage customer enquiries, complaints and correspondence promptly and professionally.
- Process customer orders, quotations, contracts, and delivery confirmations accurately.
- Coordinate orders from receipt through to delivery, ensuring deadlines are met.
- Liaise with customers, suppliers, engineers and internal departments to facilitate efficient service delivery.
- Prepare, maintain and update sales records, customer information and job files.
- Assist with the preparation and submission of quotations and tender documents.
- Maintain accurate filing of sales, orders and project documentation.
- Support job costing, invoicing and order administration processes where applicable.
- Monitor order progress and provide regular updates to customers and management.
- Participate in project handovers and ensure all required documentation is complete.
- Ensure compliance with company policies, procedures and quality standards.
- Perform any other duties assigned by the Sales team or anyone above them
Requirements
- Attention to detail
- Customer focus
- Builds collaborative relationship
- Communication and interpersonal skills
- Problem solving and decision making
- Time management and follow-up
- Adaptability and ability to work under pressure
- Qualification in Business Administration, Sales & Marketing or a related field.
- At least two years’ experience in sales administration, customer service or a similar role.
- Experience with ERP systems (SAP, JDE or Pastel) will be an added advantage.
- Computer literate.
- Driver’s license
How to Apply
To apply, please visit: tsammereko.com
About the Company
Multotec Botswana was established in 2006 to provide specialised mineral processing solutions and support services to the nation's robust mining sector. As a local entity of the broader Multotec Group, it delivers innovative process equipment and expertise tailored for the unique demands of Botswana's mineral processing plants. Their comprehensive offerings include cyclone classification, dense medium separation, screen media, wear linings, and sampling solutions. The company is committed to enhancing the efficiency and productivity of mines across Botswana through advanced technology and local technical support. This dedicated local presence ensures responsive service and expert consultation for its clientele within the country.
Innovative mineral processing solutions and services for Botswana's mining sector.
Frequently Asked Questions
What qualifications and experience are typically required for a Sales Administrator role in Botswana?
Employers in Botswana usually look for candidates with a diploma or degree in business administration, marketing, or a related field. Relevant experience in an administrative or sales support role is highly advantageous, demonstrating practical skills in a professional setting.
What are the common day-to-day responsibilities for a Sales Administrator in Botswana?
Daily tasks typically involve processing sales orders, preparing sales reports, managing customer inquiries, and coordinating between sales teams and clients. You would also maintain customer databases, assist with presentations, and provide general administrative support to ensure smooth sales operations.
What are the realistic career progression paths for a Sales Administrator in Botswana?
A Sales Administrator can often advance to roles such as Senior Sales Administrator, Sales Coordinator, or even transition into an Internal Sales Representative position. With further experience and skill development, opportunities may arise in Sales Team Lead or Assistant Sales Manager roles within the sales department.
What typical benefits package (e.g., leave, medical aid, pension) can a Sales Administrator expect in Botswana?
Most full-time roles in Botswana include standard benefits such as paid annual leave, sick leave, and often a contribution towards a medical aid scheme. Reputable companies frequently offer participation in a company pension fund, providing long-term financial security.
What do employers in Botswana look for when hiring a Sales Administrator, and how should one apply?
Employers seek strong organizational skills, meticulous attention to detail, proficiency in office software, and excellent communication and interpersonal abilities. Applications typically require a comprehensive CV and a tailored cover letter highlighting relevant experience and qualifications for the specific role.