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12 hours ago
Responsible for executing daily end-to-end operations of respective retail outlets and providing efficient service to customers according to company procedures and key performance areas.
Key Responsibilities
- Sales & Delivery Management
- Customer Relationship Management
- Stock Management
- Management of payments
- Quality, Safety and Environment Management
- Executing daily end-to-end operations of respective retail outlets
- Providing efficient service to customers according to company procedures
- Managing customer queries and request fulfilment
- Ensuring customer feedback management
- Maintaining product and services knowledge including FinTech products
Requirements
- Bachelor’s degree or equivalent (Sales/ marketing is preferred).
- 0 – 2 years’ experience of sales and customer service environment.
- Computer literacy is mandatory.
- Sector experience is advantageous.
- Key behavioral competencies: Commercial Acumen, Organizational Awareness, Customer Orientation, Creativity, Initiative, Self-Discipline, and Results Orientation.
- Technical competencies: Retail Sales Management, Product & Services Knowledge, Budget Management, FinTech Product Knowledge, Customer Experience Management, and Complaint Management.
- Additional skills: Inventory Management, Logistics Management, Revenue Management, Customer Query & Request Fulfilment, Store/Franchisee management, and Project Management.
How to Apply
Apply online via the following link: https://tsammereko.com/job/1335. Please send your cover letter, CV, and certified copies of academic certificates. Closing Date: 27th January 2026.
Job Code: 1335
